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TM Net

Malaysia

Consumer complaints and reviews about TM Net

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Feb 23, 2012

Worst service showed by TM Net staff!

My modem was run out of order by 15 Dec, 2007 and i tried call complaint service and i was told Saturday is not working day as service industry as streamyx providing 24 hr /7 days a week. Then, i call up at monday 17 dec,2007 and complaint for the above mention, I have told within 2 days What TM Net calls as Technician will call me for the immediately action. But i receive one miss call after 3 days and didn't have any action done.

I am waiting next call from TM, but didn't does any action. The day five as my complaint number as 7721291 was close due to my didn't respond. I was received 2 call at 22.11 20 dec, 2007. That time is not time for me to receive call. That time is my time was slept. This As mention Technician i didn't take the call. This is very bad manner your Technician as for me as call as bodoh, close my report and without my concern!

Yet, i did another report as 21 dec, 2007 and i did same report and within 2 days will receive attention from department as mention as technician. 22 DEC, I Call up 2 times and ask for explain, the telephonist was told me saturday is not working days and cannot send technician for the service! What useless company as mention open possibility as theme for the company better change it as for the culprit and idiot parasite host!

Due to this loss i officially want to claim as rebate my service as started 15 dec till the date my modem being change! My second report as 7769470 didn't take any action which i wrote complaint!

I will lost interest to continue pay this idiot company staff for the service!
Nor Hashim Bin Ahmad Send email
 
Feb 23, 2012

Worst service showed by TM Net staff!

Saya Nor Hashim bin Ahmad dari PPP, Sepilok. Staff kami ada buat aduan di Tm branch sandakan masalah telefon pejabat 089-536 497 yang tidak berfungsi pada bulan June 2011 hingga sekarang. Saya merasa kesal kerana sehingga sekarang tidak ada sebarang tindakan langsung yang di ambil oleh pihak Tm branch Sandakan, sabah.Ini menyukarkan pihak Jabatan untuk membuat panggilan keluar dan masuk. Malah bil cas perkhidmatan setiap bulan di kenakan tetapi perkhidmatan telefon tidak berfungsi. Kerjasama daripda pihak tuan amatlah kami harapkan untuk memudahkan lagi kerja-kerja pada masa hadapan. Terima Kasih.

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