My parcel stuck at mail processing center Kuching since 6 Oct 2020 until now (20 Oct 2020) Please do something. PLEASE!!

Here are the proof:

Tracking Number: RY042131228MY
Courier Company: Poslaju Express
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Oct 06, 2020 03:05 PM - Item dispatched out PO & CW KABONG (MAIL PROCESSING CENTER KUCHING)
Oct 05, 2020 02:47 PM - Item processed (MAIL PROCESSING CENTER KUCHING)
Oct 02, 2020 05:04 PM - Item dispatched out MAIL PROCESSING CENTER KUCHING (PUSAT MEL NASIONAL)
Oct 02, 2020 05:03 PM - Item posted over the counter (PUSAT MEL NASIONAL)
Oct 02, 2020 04:25 PM - Item processed (PUSAT MEL NASIONAL)
Oct 02, 2020 12:37 PM - Item dispatched out PUSAT MEL NASIONAL (POST OFFICE UITM SHAH ALAM)
Oct 02, 2020 12:35 PM - Item posted over the counter (POST OFFICE UITM SHAH ALAM)
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