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Travelocity

United States,
Washington

Consumer complaints and reviews about Travelocity

Boabee Send email
 
Nov 29, 2015

Flight Seating By Travelocity

I booked a family Thanksgiving vacation for my family and me to Las Vegas thru Travelocity. I was assured that I had a window seat. I was also told that Delta could change the seating anytime before the flight. The seating never changed only the flight time, and we were notified by Delta. That was fine. As the time only changed by an hour. Sadly, none of the 4 of us had window seats. Instead, we had seats that were not adjustable, and at the exit of the plane both going and coming. After returning from our trip, I contacted a Travelocity supervisor named Cess, who kept stating the airlines can change the seating. Even though I explained that Travelocity told us the airlines could change seating, but never did. Travelocity gave us incorrect info from the beginning. BE WARE OF TRAVELOCITY!!!!!

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