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Truworth Waterfall Mall

South Africa

Consumer complaints and reviews about Truworth Waterfall Mall

z7762402 Send email
 
Jul 2, 2015

Broken Heal

Hello

on the 23 June i bought a shoes at Rustenburg waterfall mall truworths, it was perfect fit when i wore it, in few hours time the shoe heel broke, while i was @ work in fornt of clients, what a humuliation, i had to work with sleepers the whole day, when i went back to the shop yesterday 01.07.2015 the asked for a slip, that i have already threw away as i wasnt anticipating this factory fault as i trust the quality of the company, the shoes is still new in a box with a price on it and all the details but they told me there's nothing they can do about it, it's hardly 2 weeks since i had the shoe, now no one can assist me, including the manager himself, i left the shoes as there's nothing i can do about it, i'm not even 60kg but the shoe had to break, someone please intervene

Regards

Kgomotso Sedumedi
0783669896/0145697648

Broken Heal Broken Heal

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