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Truwoths

South Africa

Consumer complaints and reviews about Truwoths

salomien Send email
 
Nov 17, 2020

HARRASMENT

I AM BEING TREATED LIKE A CRIMINAL WHEN IT COMES TO TRWUWOTHS ACCORDING TO THEM I AM BEHIND WITH R277 RAND SINCE APRIL WELL DID WE NOT HAVE LOCKDOWN MY CURRENT BALANCE WITH THEM IS R644 YET THEY CALL TO SAY IN NOT A NICE MANNER WHEN WILL I PAY THIS AMOUNT OF R644 WHICH IS MY OUSTANDING WITH THEM ALTHOUGH I AM BEHIND WITH R277 THEY CAN HAVE THEIR FULL PAYMENT I WILL PAY THEM THE R644 OUTSTANDING BALANCE AND THEN CLOSE THIS ACCOUNT MAYBE THEY SHOULD HAVE SOME TRAINING IN MATHS AND CUSTOMER SERVICE THE PERSON THAT CALLED ME HAS NO WAY OF SPEAKING NOT EVEN GIVING HER NAME GUESS THATS WHY SHE WORKS IN A CALL CENTRE PLEASE TRUWOTHS FOR R277 YOU CAN BE GLAD I STILL PAY AND YOUR SALARIES SHIT SHIT WAY OF APPROACHING YOUR CUSTOMERS REVOLTING .
Morongoa Send email
 
Feb 10, 2017

Client s confidential

Other day I went to truwoths senwabarwana with my husband to purchase my clothes, I leave early and my husband pay those clothes. The next coming week my husband went there with her colleagues, and the truwoths employee ask my husband that" the other day you were here with other lady and you payed clothes it's your wife or girlfriend she is not good for u I use to her were I'm staying very late".I'll be happy if you explain me about your clients s confidentiality. Or if your employees has a right to interview client if their purchasing anything at the shop.

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