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Try Sensa

United States

Consumer complaints and reviews about Try Sensa

Patty M Send email
 
Feb 23, 2012

Cheating comsumers

I am being charged again for a product I do not want. # charges so far over $ 300.00 and my husband is furious. I beter get a full refund for the 2nd and 3rd charges.
I will send complaints everywhere if I don't. Information highway will be flooded with my complaints.
Madge2 Send email
 
Feb 23, 2012

Cheating comsumers

My son saw the free trial for sensa he is just 16 years old.He begged me to try it. he is over weight and its an issue for him. I said ok it was a free trial and we would try it.Needles to say he lost absolutly no weight so I didnt order again. Unfortunatly i did not know I would be charged for it. They charged my bank account 89.95 and were in the process of shipping more out to me. After trying to call them for days, because you cant get through due to unusal call volumes, they finnally called me back. Sorry they said I didnt cancel . My bank was also no help to me. Its my opinion they play on people who are desperate to lose weight and scam them. They need to be stopped!!! I hope other people read this and think twice about ordering from them. Thanks for reading
Attila The Hun Send email
 
Feb 23, 2012

Cheating comsumers

To whom it may concern.
On 3/15/11 we received the Sensa’s weight loss package for 30 days free trial. /TV/

After a few day, my wife did not feel comfortable her stomach with it, so we decided to send it back the unused parts in original boxes.
I tried four times unsuccessfully to gain RMA number. /put me on hold, no access, ../
On 4/2/11, I did send back the package in “insured mail’ to the main address. See attached copy of the shipment.
Certainly, I stopped the bank card for the payment. /Trust??/
On my surprise, Sensa Co. still claiming for a payment of $96.25 and they gave my case to the RGS Financial for collection.
The Agency called me three times. The last one by Karin from 866 941 8600.
I explained, it shows unfair business practice, false advertisement to promise free trial and make it difficult to send back the product. They have no right to claim any money, after I sent it back and I have proof on it.
Seems to be that was not convincing because, they sent me a Delinquency Notice on Sept. 14. /Please, see attached./
Please, help me to dissolve this headache and make sure another buyers do not fall for this practice.

Best regards; A, M.
###attachments only in the outgoing registered mail.

Cc: Sensa-Intelligent Beauty
RGS Financial.
Better Business Bureau, CA
Dep. Of Consumer Affairs, CA
Texas Annie Send email
 
Feb 23, 2012

Cheating comsumers

Sensa is advertised as 30 days free BUT at check out they let you know you will be billed for the free period. That is false advertising. Thirty days free is free, this is no more than a delayed billing. Also, I called immediately and could not get through. They claim they will call me back. I don't want this first shipment, if they lie about the billing, they will lie about the product. I want out. Someone needs to answer the phone! I have no intention to pay, credit card will be cancelled, bank has been notified. What a scam.
Kit Burton
IngI96 Send email
 
Feb 23, 2012

Cheating comsumers

I saw a advertisment for sensa on the computer that looked good, and they said try sensa free for thirty days and if it doesn't work send it back for a refund so I did, I called them to cancel after two week and the rep said to give it a little more time and then if it doesn't work call and cancel, so I gave it a little time and it just didn't work for me, now I take care of my mom who has alzheimers and it keeps me busy, anyway I forgot about calling and cancelling the sensa until I got my credit card bill, then I called them right away to cancel sensa and they wouldn't let me they said it was because it was past the thirty days, I told them what happen, and that I still have the product in it's original package ready to be sent back to them, they still wouldn't refund my money, I told them that I never authorized that charge of $98.72 that they never sent me anything reminding me that the time was going to be up in a few days and that they were going to charge my credit card, which put me $109.00 over my credit card limit. I think they are unfair, and they take advantage, they take advantage of someone forgetting or something, they would not return my money!!! It is unfair, what does it matter if I return it then or now? it has been sitting in a box I only used barely any of one container there is still another one unopen. THEY ARE MAKING ME PAY FOR A PRODUCT THAT DID NOT WORK FOR ME !!! And they say they guarantee the product will work, and it didn't for me, so I should get a refund on just that, their guarantee!

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