Submit a Complaint

TxTag

United States,
Texas

Consumer complaints and reviews about TxTag

Brashreb Send email
 
Nov 25, 2019

Toll Tag not read

I have an active NTTA toll tag which works on every toll road I access except WestPark Tollway Houston and 99 Tollroad Houston. Everything is active with automatic renewal of $40 when the balance falls below $10. The two tollways listed reads my license number but fails to cross reference it to my active (for over 10 years) NTTA toll tag. I am sent letters with tolls listed below $4 but with the toll violation fee, mailing fee and late charge brings it up to over $25. Twice this has happened and I disputed the charges both times like I was told by HCTRA and NTTA. I heard nothing back except two months later I receive a bill from TxTag for $129.00 because the 60 days to pay the bill have lapsed. How can you be charged a violation charge when clearly the error was the fault of TxTag. I even gave them my NTTA account number the 3rd time I heard from them. I received the same violation letter from a law firm in Houston as the author of "False Billing". Don't really know what to do since I am not used to ever having a collection letter for an unpaid bill.
Kathy A Send email
 
Oct 12, 2019

False charges

I live in ILLINOIS, and received one of these bogus bills. I moved away from TX. at age 19...45 yrs ago!!!! I knew this was a scam, as our registration has my husband's name first, and their letter only had mine. How do I resolve this??
mcmullin930 Send email
 
Aug 21, 2019

Texas Toll Billing

My father passed away in Dec 2016 and I was assigned as the trustee of his estate. I took no ownership of any of my father's property, but did have items transferred into the trust and had to list my name as the trustee. I live in another state. His wife is still living. I received a bill from TxTag adving of toll fees were incurred. These fees were incurred after the truck was sold to another individual. I the bill of sale in to show the date of sale. The current owner transferred ownership after the toll fees we were incurred. Although TxTag states that everything I am saying & have provided makes since, because TX DMV listed me as the owner rather than the trust and the new owner didn't transfer ownership until after the fees were incurred, they will continue to bill me with excess fee. What began as a bill for $9.40 is now at $66.65.
tomchessher Send email
 
Jan 15, 2019

Paying Past Dues

I literally can not pay my bill and get current. Tx Tag charges over 50 in late fees for a single 1.45 cent charge, then they will not allow you to pay the 1.45 without being caught up on your super corrupt past dues, meaning they are predatory and unethical. This is absurd. Please do something. This should be illegal. Im bypassing tolls every chance I get but my work requires some use of the tolls.
blanston63 Send email
 
Sep 24, 2018

Toll Scams

I received a TxTag invoice for account# 366387084 on 9/18/18.

This is the first notice I received and it shows I owed $7.45. Broken down it's for $2.30 that only shows "previous amount due" and $1.15 "mailing fee" and $4.00 "late fee".

The same invoice says to visit "TxTag.org" to pay online or ask questions about an invoice. It also says "call 1-888-468-9824" if you have any questions or want to pay by phone.

A) When you log in. NOTHING works. Not chat, not 'contact us via email'... NOTHING. The site is a scam.
B) When you call the #, the recording says "Press 1 for generic questions about TxTag"... "Press 2 to repeat these options. This call# is a scam.

No way at all to contact, (chat, email, call) TxTag. They send a nebulous invoice with no reference at all and expect you to pay over 3 times the amount due (late fees?... mailing fees?)..

I have an HCTRA account and have had that for almost 15 years. This is not the first time TxTag attempted to cheat/scam/trick me out of money.

I'm copying the Tx Attorney General, the media and copying HCTRA as well on this communication.

As a resident of Texas, this is a state disgrace.

Ronnie Smith
161 Clear Water St West,
Montgomery, Tx 77356
281-686-8866
blanston63 Send email
 
Sep 24, 2018

Ronnie L Smith Tx Tag Invoice

I received a TxTag invoice for account# 366387084 on 9/18/18.

This is the first notice I received and it shows I owed $7.45. Broken down it's for $2.30 that only shows "previous amount due" and $1.15 "mailing fee" and $4.00 "late fee".

The same invoice says to visit "TxTag.org" to pay online or ask questions about an invoice. It also says "call 1-888-468-9824" if you have any questions or want to pay by phone.

A) When you log in. NOTHING works. Not chat, not 'contact us via email'... NOTHING. The site is a scam.
B) When you call the #, the recording says "Press 1 for generic questions about TxTag"... "Press 2 to repeat these options. This call# is a scam.

No way at all to contact, (chat, email, call) TxTag. They send a nebulous invoice with no reference at all and expect you to pay over 3 times the amount due (late fees?... mailing fees?)..

I have an HCTRA account and have had that for almost 15 years. This is not the first time TxTag attempted to cheat/scam/trick me out of money.

I'm copying the Tx Attorney General, the media and copying HCTRA as well on this communication.

As a resident of Texas, this is a state disgrace.

Ronnie Smith
161 Clear Water St West,
Montgomery, Tx 77356
281-686-8866
bill0800 Send email
 
May 23, 2017

false billing

TxTag has sent multiple bills to my wife, who passed away 6 years ago. The bills were for supposed tollway fees near Austin, Texas in 2016. Number one: she never had an account with TXTag...never. I ( she ) has now received a collection letter from a law firm in Houston. I replied, telling the " lawyers " she died in 2011 and never had an account. So, in March 2016, I wonder how they thought she was driving around near Austin...???

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    Wish, Phone - Still not received my parcel
    Traking Numbar : UD931642287CN Address Meet...
    POSLAJU KLIA HUB - Dah dua hari delay tak update
    Dah dua hari barang stuck dekat klia hub takde update....
    Poslaju Malaysia Klia hub - Dua hari barang stuck takde update
    Barang dah dua hari stuck dekat poslaju hub klia. Biasanya...
    Gerard Gianoli MD Ear and Balance Institute - Lying and scamming people!
    Dr Gerard Gianoli is very good at what he does, lying and...
    Poslaju Parcel Hub - TAK JAWAB PHONE
    DAH BANYAK KALI CALL POSLAJU RAWANG TAPI TAKDA SORANG PON...
    Bensimon Bespoke Jeweler - Owes me money
    I am a diamond wholesaler in the USA. Bensimon admitted...
    Getaroom.com - getaroom.com
    “Scam Scam Do not book with these criminals” I too...
    GETAROOM - Getaroom is a scam
    “Scam Scam Do not book with these criminals” I...
    pinewood international school panchgani - Horrendous School
    Attention all parents - You should boycott Pinewoods Intl...
    Fox Sports 1 - Programming
    Watching Daytona 500 Monday replay of race on FS1....

    Recently Updated Complaints

    Wish, Phone - Still not received my parcel
    Traking Numbar : UD931642287CN Address Meet...
    POSLAJU KLIA HUB - Dah dua hari delay tak update
    Dah dua hari barang stuck dekat klia hub takde update....
    Poslaju Malaysia Klia hub - Dua hari barang stuck takde update
    Barang dah dua hari stuck dekat poslaju hub klia. Biasanya...
    Gerard Gianoli MD Ear and Balance Institute - Lying and scamming people!
    Dr Gerard Gianoli is very good at what he does, lying and...
    Poslaju Parcel Hub - TAK JAWAB PHONE
    DAH BANYAK KALI CALL POSLAJU RAWANG TAPI TAKDA SORANG PON...
    Bensimon Bespoke Jeweler - Owes me money
    I am a diamond wholesaler in the USA. Bensimon admitted...
    Getaroom.com - getaroom.com
    “Scam Scam Do not book with these criminals” I too...
    GETAROOM - Getaroom is a scam
    “Scam Scam Do not book with these criminals” I...
    pinewood international school panchgani - Horrendous School
    Attention all parents - You should boycott Pinewoods Intl...
    Fox Sports 1 - Programming
    Watching Daytona 500 Monday replay of race on FS1....
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username