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TxTag

United States,
Texas

Consumer complaints and reviews about TxTag

mcmullin930 Send email
 
Aug 21, 2019

Texas Toll Billing

My father passed away in Dec 2016 and I was assigned as the trustee of his estate. I took no ownership of any of my father's property, but did have items transferred into the trust and had to list my name as the trustee. I live in another state. His wife is still living. I received a bill from TxTag adving of toll fees were incurred. These fees were incurred after the truck was sold to another individual. I the bill of sale in to show the date of sale. The current owner transferred ownership after the toll fees we were incurred. Although TxTag states that everything I am saying & have provided makes since, because TX DMV listed me as the owner rather than the trust and the new owner didn't transfer ownership until after the fees were incurred, they will continue to bill me with excess fee. What began as a bill for $9.40 is now at $66.65.
tomchessher Send email
 
Jan 15, 2019

Paying Past Dues

I literally can not pay my bill and get current. Tx Tag charges over 50 in late fees for a single 1.45 cent charge, then they will not allow you to pay the 1.45 without being caught up on your super corrupt past dues, meaning they are predatory and unethical. This is absurd. Please do something. This should be illegal. Im bypassing tolls every chance I get but my work requires some use of the tolls.
blanston63 Send email
 
Sep 24, 2018

Toll Scams

I received a TxTag invoice for account# 366387084 on 9/18/18.

This is the first notice I received and it shows I owed $7.45. Broken down it's for $2.30 that only shows "previous amount due" and $1.15 "mailing fee" and $4.00 "late fee".

The same invoice says to visit "TxTag.org" to pay online or ask questions about an invoice. It also says "call 1-888-468-9824" if you have any questions or want to pay by phone.

A) When you log in. NOTHING works. Not chat, not 'contact us via email'... NOTHING. The site is a scam.
B) When you call the #, the recording says "Press 1 for generic questions about TxTag"... "Press 2 to repeat these options. This call# is a scam.

No way at all to contact, (chat, email, call) TxTag. They send a nebulous invoice with no reference at all and expect you to pay over 3 times the amount due (late fees?... mailing fees?)..

I have an HCTRA account and have had that for almost 15 years. This is not the first time TxTag attempted to cheat/scam/trick me out of money.

I'm copying the Tx Attorney General, the media and copying HCTRA as well on this communication.

As a resident of Texas, this is a state disgrace.

Ronnie Smith
161 Clear Water St West,
Montgomery, Tx 77356
281-686-8866
blanston63 Send email
 
Sep 24, 2018

Ronnie L Smith Tx Tag Invoice

I received a TxTag invoice for account# 366387084 on 9/18/18.

This is the first notice I received and it shows I owed $7.45. Broken down it's for $2.30 that only shows "previous amount due" and $1.15 "mailing fee" and $4.00 "late fee".

The same invoice says to visit "TxTag.org" to pay online or ask questions about an invoice. It also says "call 1-888-468-9824" if you have any questions or want to pay by phone.

A) When you log in. NOTHING works. Not chat, not 'contact us via email'... NOTHING. The site is a scam.
B) When you call the #, the recording says "Press 1 for generic questions about TxTag"... "Press 2 to repeat these options. This call# is a scam.

No way at all to contact, (chat, email, call) TxTag. They send a nebulous invoice with no reference at all and expect you to pay over 3 times the amount due (late fees?... mailing fees?)..

I have an HCTRA account and have had that for almost 15 years. This is not the first time TxTag attempted to cheat/scam/trick me out of money.

I'm copying the Tx Attorney General, the media and copying HCTRA as well on this communication.

As a resident of Texas, this is a state disgrace.

Ronnie Smith
161 Clear Water St West,
Montgomery, Tx 77356
281-686-8866
bill0800 Send email
 
May 23, 2017

false billing

TxTag has sent multiple bills to my wife, who passed away 6 years ago. The bills were for supposed tollway fees near Austin, Texas in 2016. Number one: she never had an account with TXTag...never. I ( she ) has now received a collection letter from a law firm in Houston. I replied, telling the " lawyers " she died in 2011 and never had an account. So, in March 2016, I wonder how they thought she was driving around near Austin...???

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