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UIF Benefits

South Africa

Consumer complaints and reviews about UIF Benefits

Kwandie Send email
 
Aug 16, 2021

UIF Benefits

I have applied for UIF benefits in February 2021 and I was told to wait for 35 working days. When I called the beginning of April 2021 I was told that they are still busy with year-end so I should call two weeks later which I did and only to be told that the employer's address on the UI form is different from the one they have on their records so I should go back to the employer for the PO Box address. I emailed the employer to change the postal address on the form to what UIF wanted and I submitted that form to the email address I was provided with at the time. I called in June as I did not receive payment or anything and I was told to resubmit the form to another email address which I received confirmation thereof and a case number.


I called again on 3 August I was told that documents have not been captured yet and the call centre agent promised me that he will forward them for capturing.
I called again on 11 August 2021 when I was told that my documents are still not processed, the call centre agent asked me to hold on so she can talk to her supervisor - when she came back to the phone she told me that I should not contact them for the following two days, they will send me an email either 12th or 13th August. There is no email as of now.

The following cases refer:
#30006331415 February 2021
#40000303260 June 2021 and
C-20210617-001139 June 2021.

The UIF contact number 0800 030 007 is no longer available since Friday the 13th of August 2021.
I need to be directed to where I can get speedy help. I have been a contributor to UIF from 1 April 2006 until 31 August 2020

Please help me.

Regards

Kwandie
Delano Send email
 
Apr 6, 2018

uif maternity fund

Good day,

Case number : 30001058946

i have applied for uif maternity fund and my application was refused. (Siyaya Status - Not Approved/Refuse)

I have no maternity benefits from the company i work for so i have no funds to feed my kids

Please Help!

Delano Smith
0619970487

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