Good day

I am not having any luck with the UIF department, please emails below that i have sent to the following email address.

I have sorted the bank issue out as requested by the UIF department, but no one is answering their phones.

I have given everything as requested by the department,

uifcomplaints@labour.gov.za,
GautengPO@labour.gov.za,
rajanthran.reddy@labour.gov.za,
gp.customercare@labour.gov.za
dol.customercare@labour.gov.za

1ST EMAIL
Good Day.

I claimed for uif on the 11/05/2018, i received call on Sunday 13/05/2018 saying that my bank account details is in my maiden surname, i was asked to contact the bank and ask them to change my banking details (surname) from de Jager to Lind, which i did.

I then received another phone call on Sunday 20/05/2018 to let me know that the money still didn't want to go through, i told the lady that I had a issue with the bank that didn't want to accept my marriage certificate, i will contact the bank on Monday as find out what is happening, which i did.

Nedbank has changed my banking details from de Jager to Lind as stated on my UIF forms.

Please could you inform the payout depot that the bank account is sort out and they can go ahead with the payout.

I tried to contact the UIF department on the number they contacted me on 0118983340, but unfortunately no answer.

2RD EMAIL
Morning

I phoned the 0118983340 number and was told that i need to come in and give the 2.8 form in, which i dont understand as i have given everything in.

Please see attached 2.8 form and a screenshoot of my back account to show that it is in my name surname, L.Lind.

Thanks

3RD EMAIL
Good day

This is my 3 email and no one has got back to me.

I urgently need to sort this out, i have correct the surname on my bank account on the master account.

Please can someone yet back to me on this, my ID number is 8807200313088, 3 shongweni Road lakefield ext 21 BENONI

I have done want the department wanted and i am now waiting and waiting.

Please see attached copy of my 2.8 Form that i handed in when i applied for UIF, also a screenshot to show that my banking details are the same as 2.8 Form.

I was in Benoni on the 6 April 2018 to hand in my documents and was told to come back in 35 days (11/06/2018) and still nothing

I have tried to contact the UIF Benoni department and no one is answering the phone, 0117479600,0117479601,0117479606, why have 3 different numbers if no one answers it.

Could someone please come back to me on this.

Thanks

My complaint is in but to the others I've phoned emailed and even mailed the dep of labour ministers they just don't a hell as to what our needs are everywhere its the same witth goverment services I'm still waiting for my daughters birth sertificate over a year and they do the same as at uif offices send you around and start giving you as the customer hell for you're questions I'm so sick of these services cost you money that you don't have hours and hours of queining for nothing just to get that they will send you an sms

In january I was retrenched and submitted my claim for uif and received an sms stating my claim is in prosses and it will take 35 days to be approved up to now nothing 5 months now waiting and its not yet approved now is it incompetance or is it plain careleseness from the dep of labour we need our money to get by and this is a borring story seems they don't have a care in this world if you ask them why its taking so long they push you asside with rudeness and with no other information to my claim tomorrow I must go sign again so its no6 now can I get assistance in this matter

Good Day,

To whom it may concern.

Last year around August I phoned the UIF department as I have got my own small business for more than a year at that time, to check if my UIF contributions paid monthly over to the UIF department has been received and that everything is updated on their systems, they then advised me to complete a UI19 form and email it to the following address: webmaster2@labour.gov.za, I have done this from August 2015 up until February 2016.
One of my employees asked me if they can get proof to show that they are registered at the UIF department and that their money are paid over, so I phoned them in February 2016 to ask for a declaration form to indicate all my employees are registered, only to find out that there’s showing 3 employees on their system, at that stage I already had 6 employees, so I told them this is incorrect and I did send them the UI19 forms as requested by you people and still nothing was rectified on the system. The one lady asked me what email address I used to send the documents to, I told her the email address they provided me with was webmaster2@labour.gov.za, and her response was but you emailed it to the wrong email address.

First of all when you phone the UIF department it literally takes 30 minutes for someone to answer the phone, secondly how on earth do they give incorrect contact details to their clients, how on earth do I explain this to my employees after they asked me for proof.

I have sent so many emails to them requesting to change it as soon as possible so I can show my employees they are registered, sending follow up emails since February 2016 and up till today I have not received any single response from them, not even an email indicating this was rectified.

How are we supposed to run a business if this is the service you will get from the UIF department??

Im not sure if anyone will bother to look at these complaints but im just trying anything now. Im really not happy with UIF department, im a foreign national who came into South Africa in 2004. Ive been working ever since and my UIF was deducted like everyone else. 2013 July i lost my job and i went and put in a claim with UIF department. For months UIF sent me to fetch this and that and avoided putting me in the system to claim for a year! i finally managed to submit everything in April 2015 and ever since, ive been advised that department is checking if my documents are valid. At first i wasnt worried, i thought it was a normal and reasonable procedure but i kept going back for follow ups until today i went to the department and a lady advised me to just leave it because foreigners are never paid back. she said i was wasting my time and if i was clever i would just leave it. I was heart broken, why does the government take our money in pretense that its for unemployment fund when they know foreigners are not paid back? is not better to tell the truth from the start so that we know that its a donation and avoid waking up and sitting in those long ques at the department with hope that we will get something?
if anyone can help my phone number is 0748003395 or sabina2008@gmail.com

Good morning
I applied for Maternity UIF in December when my baby was born. I went on unpaid maternity leave and still no payouts were made. I made 100 of phone call already and send many many emails with the correct document and nothing is happening. No one answers the phone when you call 012 337 1680. Please it is more than 8 months now. Please assist me.