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UIF South Africa

South Africa

Consumer complaints and reviews about UIF South Africa

LlewellynS Send email
 
Jul 22, 2020

UIF TERS PAYMENT NOT PAID

Dear Sir / Madam,

This is the umpteenth time that we are trying to sort this issue out.
One of our employees (Ms CM Schooling - 6802260241081) has not received her UIF Ters payout for the last three months.

All the rest of the employees was paid out.
First there was a query that her ID number was incorrect.
After submitting all documentation, copies of ID's/Drivers Licence and marriage certificate, there still has been little progress.
We keep on calling and the call agents keep on telling that they escalate the matter to their managers.

But still not payment is done and it says payment is not yet processed.

We received an email again a week ago and again they asked for the employers details.

Once again all the documents was send to uif.

Still no response.

The online portal does not even show the company (Somerset Fitment Centre) details on record as being a company paid out.

What is going on, and whom would assist to get this sorted as soon as possible please.

Thank you and Kind Regards,
Management
LlewellynS Send email
 
Jul 22, 2020

UIF TERS COVID PAYMENT NOT PAID

Dear Sir / Madam,

This is the umpteenth time that we are trying to sort this issue out.
One of our employees (Ms CM Schooling - 6802260241081) has not received her UIF Ters payout for the last three months.

All the rest of the employees was paid out.
First there was a query that her ID number was incorrect.
After submitting all documentation, copies of ID's/Drivers Licence and marriage certificate, there still has been little progress.
We keep on calling and the call agents keep on telling that they escalate the matter to their managers.

But still not payment is done and it says payment is not yet processed.

We received an email again a week ago and again they asked for the employers details.

Once again all the documents was send to uif.

Still no response.

The online portal does not even show the company (Somerset Fitment Centre) details on record as being a company paid out.

What is going on, and whom would assist to get this sorted as soon as possible please.

Thank you and Kind Regards,
Management

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