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umobile customer service

Malaysia

Consumer complaints and reviews about umobile customer service

ramyamoganraj Send email
 
Mar 18, 2023

U MOBILE CUSTOMER SERVICE

I'M A WORKING WOMAN, I JUST WANT A 2022 STATEMENT FROM THEM TO CLEAR MY INCOME TAX. BUT, WE ALREADY WHEN TO UMOBILE CENTER, THEY TOLD US WILL SEND BY EMAIL BUT WE RECEIVE 2021 STATEMENT. NEXT, I ALREADY EMAIL AND ASK REGARDING THEY BUT THEY ASK TO MY HUSBAND TO EMAIL. YA, ITS MY HUSBAND STATEMENT BUT AS A WIFE IM THE ONE HANDLE EVERYTHING AND I'M ALREADY DONE SUBMIT EVERY DOCUMENT AS A PROOF AS IM HIS WIFE BUT STILL I DIDN'T;'T RECEIVE IT . MOREOVER, WHEN I CALL CUSTOMER SERVICES ALL HANDLING BY COMPUTER SYSTEM... WHERE THE WORKING PERSONS ? IF ANYTHING, I CAN I CONTACT YOU ALL. IT'S SO STRUGGLE TO TAKE A STATEMENT OF THE YEAR. BETTER UPDATE YOUR APPS AS CAN DOWNLOAD WHOLE YEAR STATEMENT OR THINK ANYTHING ELSE. DON'T MAKE YOUR CUSTOMER SO STUPID...

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