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UpLive

Malaysia

Consumer complaints and reviews about UpLive

Khalid Mukharesh Send email
 
Aug 30, 2022

blackmail me

I want to bring to your attention that I brought a lot of big Client through this app ,all of them they are my friend and they are all High level of VIP one of them was vip10 and so. Most of the Supporter and gifter are leaving because of this bad management.
Honestly they are very bad in communication very bad in managing they caused a lot of fight between the people there in Uplive.
Sometime they ask for benefit like money for extra services.
They have blocked my account Several times ,and used to say ""sorry it was out mistake ""and this time I don't know why also.
My account is Duke2020.
I have spent a fortune money on this account ,other account of min and also another account of my friend I think I put good money in this app.
So in return they closed my account permanently for no no reason.
I wanna know why they have closed my account and if they don't want to me to be in a Uplive for some people
..
So They can inform me immediately that and I will leave and they have to sort with me my lost payment.

I need you plz to take this email as serious as it is .
thank you .
pierz Send email
 
Oct 9, 2020

Glitchy, Bugged App & Lack of Support

My experience with UpLive was very bad. Although I'm using high performance smartphone and quite fast internet, it still lag and froze too much. For example, I can watch the broadcaster stream for the first 1-2 minutes after joined their live then it will froze completely. for matter worst, if I rejoined i have to wait until 10 minutes before it said that i can comment etc, then broadcaster will appear, then the app will froze again. Not only on app, but on web client on my PC too had same problem. 1-2 minutes not enough time to watch if I left comment for the broadcaster as the broadcaster would not see my comment at that time. I talk to support team many times and they are just sleep not doing anything like they were ignore to fix my problem and I believe other problem as well. I have been trying so many popular live streaming app and UpLive are the most worst among them.

Glitchy, Bugged App & Lack of Support

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