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UPS

United States,
Florida

Consumer complaints and reviews about UPS

[email protected] Send email
 
Jan 18, 2020

False advertising

I was charged $249.50 to have NEXT DAY DELIVERY. The package was delivered 6 DAYS LATER!
User921434 Send email
 
Apr 9, 2012

Delivery Method

I’d like to take this opportunity to explain that pushing a package underneath a garage door and under a vehicle does not constitute delivery in my mind. We have gone to the extent of placing a magnetized sign on the garage door as a reminder to leave deliveries at the front door where there is a working doorbell and we can pick up packages and not drive over them.
User929499 Send email
 
Apr 9, 2012

Delivery Method

I have years of experience with delivery at the state highway, packages dumped within clear sight of the house. I put up with the behavior for years, then began asking vendors if they could use any other shipper but UPS. Some were in contract with UPS and I did not order from them. In March 2010 my sister moved home and her orders by UPS were dumped at the highway. She died in November 2011. In the months following I ordered using UPS again. FOR 1 MONTH, they delivered to the door. Yesterday the dog barked, when I looked, a big white box was at the highway! Do not know how long it had been there but the dog alerted me or it would have stayed at the highway over night. I have complained to UPS for years. Now I have called the attorney general who is sending forms for all the retired old ladies in Clay County WV here who have put up with this behavior for years fearing retribution if we complained.This may take some time but I must get to the two county newspapers asking if they will headline UPS and help me get people rounded up.
User925498 Send email
 
Mar 30, 2012

Discrimination

UPS has the worst people working for the company!! I went to return my u-verse and the "owner" of the store store says he will not help me because he's eating and to go to another store. I'm even nice about it and ask him to give me the papers to fill out while he eats and he refuses, says he doesn't like my attitude, and to leave brushing his hands in the air, tells me to report him. Please keep in mind this happened at 3:30 in the afternoon... not even close to lunch time. To make matters worse, another person comes in after me and he was helped... I'm a pregnant latin woman and can't help but think I was discriminated against. Unfortunately for him, I have close friends in a local news station and yes I will be reporting it and making it known to the public! Thank you asshole for your excellent customer service!
User925505 Send email
 
Mar 30, 2012

Discrimination

It happened to me too and I'm white. Not that that should matter but the lady I am agreeing with pointed out she is Hispanic. I'm sure it's not the same place (Texas) but the person I was dealing with had the same attitude. He wouldn't help at all and just started talking to other employees. I will never, ever deal with them ever again no matter how desperate I am.

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