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US Security Associates

United States

Consumer complaints and reviews about US Security Associates

onecent130 Send email
 
Oct 31, 2016

Pay Shortages

Have constant issues with being given correct pay. Seems to be split up into different pay rates. I'm a Sargeant/Supervisor however when an officer can't make their shift and there are no other officers to fill that spot, in order to make sure shifts are covered, I have to do the shifts. Now I'm being told that I will only be receiving the officers pay rate instead of my rate because of doing their shift. Why would that be acceptable. There are no other officers for back up even though I have been begging for months. So now I am being shortchanged for their lack of being able to hire one. I'm not sure how legal this even is to give me lower pay. Regardless I'm working so the client is cared for. If I refused to cover the shifts, I would be termed. My job as a supervisor is to make sure shifts are covered and smoothly. That's what the client pays for. So this action is just plain unacceptable. The labor board is next if this issue is not resolved correctly.
lollypop79 Send email
 
Mar 11, 2016

Unorganized and lack of respect for guards

COMPANY IS JOKE. OFFICE PERSONNEL SIT IN MAIN OFFICE AND TALK ABOUT GUARDS. THEY WILL CHEAT YOU OUT OF YOUR HOURS, IT'S VERY IMPIORTANT TO KEEP TRACK OF YOUR HOURS. MANAGER IS A BIG FLIRT. COMPANY VERY UNORGANIZED. THEY CHARGE YOU FOR UNIFORMS AND THEN CHARGE YOU FOR DRY CLEANING KNOWING THEY DONT CLEAN THOSE UNIFORMS. YOU JUST A BODY CAUSE THE COMPANY DOES NOT CARE ABOUT ANY OF THEIR OFFICERS. EVERYONE IN MAIN OFFICE NEEDS TO BE REMOVED. PLEASE THINK TWICE BEFORE APPLYING FOR A COMPANY LIKE THIS.
User107960 Send email
 
Apr 6, 2012

unfairley terminated

my husband worked for the company us security for 2 years and then left the company for family reasons then he got rehired on august 2008 and got terminated on march 2009. the reason that he got terminated because they told him that he was calling in too much sick, and they dont understand that he is diabete, there is a law that says that people like these has to take 12 weeks out of the year to check on there glucose, relax, these company they didnt understand that! my husband always did what he was told and did what it took to get the job done, all the people that were he patrol had good things to say about him, nothing negative about him.
my husband did call in one time that i was really sick and they told him that he need a note from the doctor, we got one and fax to them then they needed the number to the doctor to speak to her we got it, then they told him that he wasnt clear to work until he spoke to the supervisor ( which he was on vaction until that monday) my husband spoke to the supervisor and he tried to let him know what happen, mr. daniel told my husband " regardless he need to be at work" he didnt care if i was sick and throwing up blood, he didnt care! my husband went to the meeting that was set for him and that day mr daniel sola told him that he was suspensed until he spoke to the branch manager and that he was going to get back to him that day, he never did. during the time that he was suspensed he called them various times to speak to the supervisor, brian told him " oh hes not in, oh hes with a person, oh hes in a meeting" when my husband went to get his check he asked to speak to mr sola and brian told him rudely " oh hes busy" it was three weeks exactly when my husband was told that he was fired! when we went to pick the check up it took almost 20 mins for rosa to get my husband his check, she was running around without her shoes " unprofession" and mr sola was there and didnt say nothing? brian was out the in the front munching like his food was going to run out from him .
these company doesnt treat there guards right, supervisers are under trained, un educated, un profressional( daniel sola "supervisor" brian
" dispatcher" rosa " payroll specilist" ) may of the people that i mention are rude, unprofession, and treat people like trash more ( brian the dispatcher)
i think that if any people are looking to find a security company look else were these company are untrain and rude! any guards looking for a job dont go there they will treat you like trash! unprofession, uneducated, undertrained,
save yourself a headache!!!
the company us security associates "sucks"
User928244 Send email
 
Apr 6, 2012

unfairley terminated

I was hired by the company for a temporary position, I knew from the beginning they wouldn't have any more work for me when the job ended. The first few paychecks, while I was still on the job, arrived on time with no problems. The first check that was supposed to arrive after the job ended did not arrive. I have been waiting for two weeks beyond the pay date for my paycheck. I have been in contact with the company for the last week trying to find why I wasn't getting paid. After a week of back and forth, a check arrived for HALF of what I was owed for this pay period. They still owe me for two additional weeks of work. While I am hoping they will figure out how to do their jobs and actually pay me for the hours I worked, I am contemplating legal action if I do not have my full pay by the end of next week. I have borrowed hundreds of dollars from family members trying to keep afloat while they figure out how to cut a paycheck. I am not sure I would accept any more employment from them if I can't count on being paid properly and on time.

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