Submit a Complaint

Vanguard Cleaning Systems

United States,
Pennsylvania

Consumer complaints and reviews about Vanguard Cleaning Systems

AJOrdan Send email
 
Oct 29, 2014

Poor Customer Service

I have experienced very poor customer service with this company.
They have brought in 2 different companies to clean our facilities with the same poor results.
I have been made to stick to a 30 day notice (continue to have the virtually nonexsitant cleaning done or pay them the money just to be done with them) policy. They never had the cleaning company come back to finish the cleaning that they were supposed to do (like cleaning the kitchen and bathrooms, dusting... what else is there to do in a business?) and did not even offer to come in and inspect or address the complaint.
They continue to avoid the responsibility of overseeing that the contracted cleaning companies to make sure that they are providing a good service under the VanGuard name.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username