Submit a Complaint

Veterans Advantage

United States

Consumer complaints and reviews about Veterans Advantage

John Avery Send email
 
Dec 1, 2022

JetBlue Reservation

I tried to get the 2 free baggage checks from JetBlue that Veterans Advantage claims they offer as a benefit. I was told because I booked my flight on-line I could not get the benefit. I should have called Jetblue to make the reservation. Both the Jetblue representative and the Veterans Advantage representatives said there was nothing they could do to help. In my opinion, Veterans Advantage is a waste of money and only takes advantage of Veterans thinking they are getting a benefit for their service. If you read the details on the Veterans discounts many say the discounts are not associated with Veterans Advantage and are benefits offered to all veterans without the need for a paid membership. I asked for Veterans Advantage help and they said nothing they could do so they add no value.

Save your membership fees and research military benefits without the help of Veterans Advantage. In my opinion, they are summarizing already existing benefits and charging a fee. They also renew your membership automatically unless you call to cancel before the renewal date and they say no refunds for cancelling your membership early. In my opinion, they are not a service to veterans. Cancel your membership within 3 days of making it to get a refund.
alric3 Send email
 
Jan 16, 2019

What Benefits? SCAM!!!

They lure you with the claim of unique benefits that you're not able to view until you sign up. After you sign up for the trial, you see that most, if not all benefits they claim to provide are non-existent or are benefits that you are already entitled to from being on active duty or as a veteran. They just want you to sign for the trial in hopes that you will forget to cancel and they can charge you the remainder of the annual membership (yes. they will charge you the full annual membership cost, not the monthly rate) of $59.95. In my case, I emailed them to cancel 3 days before I was to be charged for my annual fee and they still charged me anyway. I had to call my bank to dispute. Any organization that is truly dedicated to veterans will refund your hard earned money. This company wants your money at all costs to the veteran and provides little to no services! Stay away!!! All these people making complaints is a huge red flag!!!
fladonn Send email
 
Jan 4, 2019

BOGUS BENEFITS

I did a lot of research on Veterans Advantage, and decided that for $60.00 a year, most benefits are bogus. Let me explain further.
I am a retired Air Force veteran. I have found that on all the so-called discounts offered, that they are all available to me as a retired military member. If you don't think this true,do the research. From what I can see, this is just another company whose whole goal is to make money from veterans, giving little in return. Perhaps, if you are a veteran, but not a military retired one, you may see some benefits. If you're retired and have a valid ID card, keep your money....you don't need Veterans Advantage. Your ID Card will do the same thing.
gulfcoastdave Send email
 
Oct 18, 2018

Veterans Advantage - DirecTV offer is a Sham!

As a 23-year retired Naval Officer, I joined Veteran's Advantage for a month and tried to enroll with their website directed DirectTV provider. What a sham - they are contracted with some third-party reseller that offers DirecTV enrollment along with other perks such as a Visa gift card. The Veteran's Advantage website also states you will receive other benefits. I enrolled for DirecTV service, set an install date and waited. The installer never came - no call, text, email - nothing. I called DirecTV - they new nothing of the account. It took over 10 phone calls to finally cancel this service that was never installed.
I called and emailed Veteran's Advantage for help including the CEO - never received any response. They don't care!
Stay away from Veteran's Advantage - read the blogs from former employees. A family run business masquerading to help Veterans - it's a "sweat shop" operation.
gyoschak Send email
 
Aug 16, 2018

Dell discount - Don't be fooled

I signed up for veteran's advantage to get the "up to 30% discount" at Dell. Well, it's actually a penalty/disadvantage on the price if you use their discount code. Using Dell's normal everyday code for anyone at any time on the web, the prices are cheaper. I should have known veteran's advantage was a sham--they don't ask for any proof or verification of military service, nothing at all, so anyone can pay for "veteran's disadvantage."
Rick Oswald Send email
 
Mar 6, 2018

Not worth joining

I tried this for 30 days . What a mistake! Discounts are no better than my AAA membership. At least with that membership I get auto roadside assistance, towing, lockout service and free road maps and tour books. I’ve tried to cancel this last year and and just got renewed for another year at 99 bucks. No one answers the phone they always rollover to leave a voice mail which I’ve done and they don’t call back. You can’t cancel membership online. They don’t leave you any options. This was a link through Delta I checked out Feb of 2017. This is getting ridiculous. I believe this is a travel company scam.
Rick Oswald Send email
 
Mar 6, 2018

Impossible to cancel this

I tried this for 30 days . What a mistake! Discounts are no better than my AAA membership. At least with that membership I get auto roadside assistance, towing, lockout service and free road maps and tour books. I’ve tried to cancel this last year and and just got renewed for another year at 99 bucks. No one answers the phone they always rollover to leave a voice mail which I’ve done and they don’t call back. You can’t cancel membership online. They don’t leave you any options. This was a link through Delta I checked out Feb of 2017. This is getting ridiculous. I believe this is a travel company scam.
drifter Send email
 
Oct 24, 2017

No Discounts As Advertised

Have not received any discounts at three different places advertised on the Veterans Advantage website. I went for the trial membership rip-off. Stopped further membership charges I hope, by chat with customer service rep.. We will see if now I have to protect myself from Veterans Advantage...hope not.
feeltaken69 Send email
 
Jul 21, 2017

feeltaken69

I requested a membership and was charged well over the membership amount. i tried to contact someone to no avail. I am by no means rich and cant afford what was taken from my account. I checked a friend that has an account and compared the hotel rates to the ones they published and they were the same amount no real discount. also the airlines give issues when trying to use this membership as if it doesnt exist. I feel so taken advantage of and now out of pocket and it has affected bills i currently have to pay. this is no veteran advantage it is taking advantage of struggling veterans and their families. haven't we suffered enough? i feel so sad right now.
Harold ferch Send email
 
May 1, 2017

Stealing money from my bank account

I applied to Veteran's advantage seeking to get more benefits after the first two months I discontinued my account and without my knowledge they continue taking 5995 out of my account for the last 8 months I want my money back
reneros Send email
 
Apr 3, 2017

Refund of membership Fee

I sent a mail requesting for refund on my membership on 3/27/2017, together with OUR membership ID Dal4272326.We can not use the rewards because some vendors including United Air Lines do not accept the rewards. Please my refund and acknowledge this request, thank you
aprillegros Send email
 
Nov 9, 2016

Refund

So I called to cancel because I really couldn't use this or take advantage of their savings. trying to save on airline ticket was worst experience ever. I was told it was cancelled and that I had to go on line and print out their form and MAIL in... who the heck mails anything nowadays, but I did as they told me to do. YOU CAN NOT GET ON TO THEIR WEBSITE FOR THIS FORM... I am contacting my bank and reporting this. Every time I try to get this form that they say has to be completed, it tells me the website is not available. Funny, it was available when I signed up.
Dotti Send email
 
Apr 26, 2016

Cheated by Veterans Avantage

RIP OFF!

I purchased the Veteran's Advantage membership last year. As I did not use it, and there are specific directions as how to cancel, I used their listed e-mail addess to request cancellation when my due date arrived. You are required to cancel 31 days in advance of renewal. I was unable to send an email and received an "invalid" notice when I attempted to use the e-addess listed on their wesite. I promptly sent a letter through the mail requesting my membership not be renewed at the renewal date. Because their e-mail did not appear to be legitimate, and the complaints I read online, I telephoned this morning, (31 days before end of term) and after waiting on hold for 10 minutes was told by "Keisha" my membership was cancelled on April 20th. Now how can a membership, paid in advance, be cancelled prior to its term? My membership was to expire on May 28th, but was terminated on April 20th. That is 38 days left on a prepaid membership that I could not use if I chose to. It seems the 31 days ahead to request cancellation is a way of cheating Veterans out of a month of prepaid membership. What a SCAM! I should receive a refund for those 38 days.

Veterans Advantage says they believe complaints are not legitimate because the same complaint appears on multiple sites. The complaints are legitimate. Like me, the Veteran want to make sure their complaint is seen so they post on multiple sites.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username