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Virgin Mobile~Sprint~Verizon~Etc...

United States,
New Jersey

Consumer complaints and reviews about Virgin Mobile~Sprint~Verizon~Etc...

Christie~Concerned Lady Send email
 
Jun 9, 2015

Bad Signal Tower #1PL33XC461 Route 206, Tabernacle, NJ 08088

BAD SIGNAL TOWER
~
#1PL33XC461
Route 206, Tabernacle, NJ 08088
______________________________________________________________________
TOWER SIGNAL FACTS:
Mid November 2014 ~ Tower signal caused cell phone bars to drop in half…
~ My cell phone bars dropped from 4 to 2 bars!
January 17, 2015 ~ (approx 7-8pm) Tower signal caused cell phone bars to drop in half again!
~ My cell phone bars dropped from 2 to 0 bars!
~
NOTES:
~ When you drive outside the signal tower range your signal bars shoot to full strength!
~ Return in to the signal tower range your signal bars immediately drop to 0 or maybe 2 for other cell phone users…
~ All carriers bouncing off this tower are having severe signal issues! (Virgin Mobile, Sprint, Verizon, T-Mobile and other carriers under their mother carriers!)
~ Cell phone acts defective!
~ Computers and laptops have connection, running and signal issues!
~ The tower builder has been called and I was told to call Sprint!
~
REPAIR TICKETS:
~ Repair tickets filed with Verizon, Sprint, Virgin Mobile 20+ times from mid November to May 2015!
~
FTC & FCC COMPLAINTS FILED:
1/08/2015 ~ FTC complaint filed
1/12/2015 ~ FCC complaint filed
1/13/2015 ~ FCC complaint filed
1/22/2015 ~ FTC complaint filed … Virgin Mobile did credit me a half month…
~
CARRIER NOTES:
~ Verizon lied to the FCC stating they resolved the issue… WRONG!
~ Verizon has never given a credit to my friend, the home owner!
~ Virgin Mobile has been giving me credits monthly accept for the 1st 10 days in November of 2014 and the month of March 2015!
~ I have talked to the executive office reps of Verizon, Virgin Mobile and Sprint!
~ All the techs and engineers say all is fine, even though I tell them the tower is throwing false “good” signal readings!
~ May 26, 2015 Sprint Engineering group. They tell me that the Sprint system is operating fine…
~
ATTORNEY GENERAL’S: NJ CONSUMER AFFAIR’S:
~ 6/9/2015 ~ Rep said we can’t help and I do not know where to tell you to go…
~
CONSUMER FRAUD:
~ YES this is Consumer Fraud!
~ Statute ... Consumer Fraud Act C.56:8-1
* EVERYONE is paying good money for a bad tower/faulty signal!
~
This is issue is happening across the US! I know its in Florida!
~
http://powerfulsignal.com/cell-signal-strength.aspx
dB Signal - A Basic Guide
• -50 to -60 (very strong, near a cell tower)
• -60 to -70 (extremely good, rare)
• -80 to -85 (normal downtown)
• -90 to -95 (getting on the weak side)
• -95 to -98 (weak, dropping calls)
• -98 to -100 (bad, hard to stay connected)
• -100+ (basically no usable signal)
NOTE:
~ All the MiFi Jet Pak dBms were 0 to -118! House is 1 mile from signal tower!
~ The MiFi tower signals ranged from 0 to 58% only!
~ Every time I called the carriers and asked what the signal strength was they said good, no problems… Twice they told me 98% the MiFi showed 56% and -118 dBms…
~ I have many notes and tower signal & dBms that have been sent to the Sprint engineers and FTC and FCC several times!
~
RESOLUTION ON SIGNAL TOWER REPAIRS:
~ Who do I contact now for help in getting this bad tower fixed?
(Everyone is passing the buck, looking the other way, telling me to file repairs again with carriers)
~
Seeking advice, sites, etc… in getting this issue resolved and repaired!
~
Thank you in advance,
Christie
Email: [email protected]

Bad Signal Tower  #1PL33XC461 Route 206, Tabernacle, NJ 08088

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