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Vitacost.com

United States

Consumer complaints and reviews about Vitacost.com

Semeule Send email
 
Mar 22, 2012

I won't ever use Vitacost.com or recommend them to anyone

I recently tried buying supplements from this website but could NEVER get the order to go through. I tried several times and I don't like having to enter my credit card info over and over on a website. I also tried using Paypal to pay and that didn't work either. I won't ever use Vitacost.com or recommend them to anyone.
Vitacost Send email
 
Mar 22, 2012

I won't ever use Vitacost.com or recommend them to anyone

Hello, Semeule. I am sorry that you had some issues making a purchase on our website. It is important that your settings are made in accordance to our requirements so that the page loads properly. You can see those settings here: http://www.vitacost.com/Website-Accessibility-Help. This should resolve the issues. We would be honored to take the cost out of healthy living for you so please attempt to place that order again at your earliest convenience. If you have further issues, please let me know personally at [email protected] and I would be glad to help. Thanks so much and have a great week!

Catherine C
Social Media CSR
Vitacost.com
1-800-793-2601

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