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Vodafone

United States

Consumer complaints and reviews about Vodafone

Podtesja Send email
 
Feb 23, 2012

They are not activating my sim & they have also deactivated my prepaid No

I submitted all the doc & fee to convert my prepaid to postpaid .its almost one week. They are not activating my sim & they have also deactivated my prepaid No. If this problem is not solved i will file a complain to consumer court.
Alokika Send email
 
Feb 23, 2012

They are not activating my sim & they have also deactivated my prepaid No

my sim is not activated since my no is bought... please activate it...my no. is 8054562609
Kalber Send email
 
Feb 23, 2012

I had to visit the gallery at least 10 times to resolve the problem

1. Vodafone wrongly collected advance opposed to receipt for the services to be rendered immediately within 3 days.2. Vodafone provided services after excellent 78 days of collecting the advance, which is not normal and opposed to industry norm.3. Vodafone provided these services after nearly 100 calls from my side to them or there agents, causing me financial loss, time lost and mental stress.4. Vodafone after 78 days provider services which were not in conformity of the promises given in the receipt and supporting documents.5. Vodafone did confirm the services on phone call which were mentioned in the documents but in the charges in bills was completely different.6. The services to be provided were to be activated on one existing number and on two additional numbers.7. Services to my existing number were rightly amended, whereas on additional numbers it was not provided, why, nobody clarifies.8. In the bill there was no mention of the advance CASH collected.9. After receipt of very first bill I complained in Vodafone gallery at Thane, place telephonic complaint and on the Email also.10. Vodafone did not heed to my complaints and requests either on personal visits or on phone.11. Vodafone did never bother to take note of the advance CASH collected on fake pretext.12. I had to visit the gallery at least 10 times to resolve the problem but to no avail.13. NOW VODAFONE INSTEAD OF RESOLVING THE ISSUE, HAS ISSUED TWO LEGAL NOTICES THREATENING OF LEGAL ACTION.
Vodafoneindia Send email
 
Feb 23, 2012

I had to visit the gallery at least 10 times to resolve the problem

Hi Kalber,

We sincerely regret the inconvenience caused. Please share your number with us here http://bit.ly/nPF1xt We're keen to resolve the matter at the earliest.

Regards,
Vodafone Customer Care

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