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Walgreens

United States,
Oklahoma

Consumer complaints and reviews about Walgreens

Mlwatk Send email
 
Sep 2, 2019

No refund of overcharge

McAlester Oklahoma Walgreens evidently has policy to NEVER refund cash or debit cards. Even if it's their own fault. My sister asked for only 3 pills and they accidentally charged her for full script. When asked them for a refund, their response was " we don't refund cash and we consider debit cards the same as cash". She never got her refund or credit.
MAlcazar Send email
 
Jan 7, 2018

Unactivated Gift Card

I purchased a $50 Taco Bell gift card for my son-in-law's birthday. He tried to use it a few days later and it was declined. They told him that it was never activated. I took it back to Walgreens and I was told we just needed to scratch off the PIN number and call the number on the back of the card to register it. I tried that, but they said it never was activated, never had money put on it. I called Walgreens gift card customer service and they instructed me to go get the electronic journal, which I did, and send a copy to them and they would activate the card within 3 days. It has been three weeks, and they tell me I have to wait until after their "investigation". I paid $50, which Walgreens took, and has, and I have to wait who knows how long for them to figure out what happened?! They told me there was a communication problem between be their and Taco Bell's computers. Why can they not reissue me a new card, and take this one while they figure out their problems?? Walgreens customer service is terrible!!

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