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Wallace Property Services, Wallace Development & Design

United States,
California

Consumer complaints and reviews about Wallace Property Services, Wallace Development & Design

Kristian Howard Send email
 
May 29, 2020

Kyndl Wallace took my money and never paid for my Accordian Doors!

WALLACE PROPERTY SERVICES FRAUD! BUYER BEWARE! I ordered Accordian doors through Kyndl Wallace of Wallace Property Services November 20th 2019. I should have checked his BBB rating if I had I would've seen that the company isn't even accredited! I gave Kyndl Wallace a check for $12,412.00 for Accordian doors that were to be made and ultimately delivered and installed at my house. I thought it strange he wanted me to write the check in his name instead of his companies name, but I trusted him. My check was cleared two days afterwards. A few weeks later I asked how the doors were coming. He said "oh these can take a long time sometimes 16 to 17 weeks" A couple weeks later I asked him again? Strangely he said the same thing. Something didn't feel right. I took it upon myself to investigate. I called La Cantina the company where he told me the doors were ordered. They had no record of any order! Then he said it's not La Cantina but Ganahl Lumbers in San Juan Capistrano. So I than asked him who the rep at Ganahl was he ordered the doors with, and he said Don or Dale. Our text exchange word for word Me: "You said Don and Dale work at Ganahl Lumber in San Juan Capistrano right? Kyndl: "That's where the order was placed correct". I called Ganahl Lumber in Capistrano and no Don or Dale worked there. Then he texted me an "order number". No order number existed. In fact it was a just a number they issue to people they quote. Not an "order number". Come to find out these guys work at Ganahl in Pasadena 70 miles away from the San Juan Capistrano ganahl! Still no order number existed and nothing was ever paid to them to start on any doors! Shocked, I asked the manager what the normal lead time is he said 5 to 6 weeks after payment they should have been ready...it was now January 31st over two months since he cashed my check. I demanded him to meet me at the parking lot of Ganahl Lumber in Pasadena with exactly $12,412.00 to pay for my doors. He shows up with only 11k! Before I know it he hands me a receipt for 6k, half of the order, and told me not to worry he'll pay the rest he just needs to get with his accountant. He said over and over he had paid for it originally and it was Ganahls fault not his. So I asked him to show me proof from his bank statement......he never did. Weeks later the doors are ready I call Kyndl and over the next few weeks it was excuse after excuse. I'm busy, on vacation, my guys are busy, family stuff, or he just all together ignored my calls and texts. This went on week after week for a month. Than Covid 19 hits and construction is no more until May 15th. During that time I asked him to simply pay for my doors, just pay my bill and it was excuse after excuse. He didn't have to work he just had to give Ganahl Lumber his card over the phone! They never received a call or money. It is now May 28th almost 7 months after I cut him a check and I still have no doors and the payment was never made to Ganahl! To this day he's making excuses and saying that he's now in Arizona and he'll call me when he's back in town. Wallace Property Services isn't real. Turns out he doesn't even have a license after I had my attorneys check. Despite all of the shotty brick work, leaving tools, garbage, open paint, equipment out everywhere, no showing countless days, botching my hardwood floors, misquoting me on labor costs, lying about availability, leaving dried cement all over my backyard brick and around the pool and alley, leaving exposed wires poking out of the wall, leaving dried paint all over the hardwood floors, and hardware of the doors and windows of the french doors, promising new french doors and never delivering and much much more. To this day I'm out $6,412.00 and he dodges my calls, his email doesn't work and ignores my texts. Buyer Beware! If you are reading this in June, July, August, or next year and the year after that. It is because he still hasn't paid for my doors, and left me with botched job to add insult to injury.

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