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Walmart Green Dot Money Card

United States,
Alabama

Consumer complaints and reviews about Walmart Green Dot Money Card

mickey0907 Send email
 
Aug 28, 2018

Blocked card

My name is Johnnie Sistrunk, my card is not exactly a credit card it’s a walmart green dot prepaid card. I went online to check my balance on my card instead of my balance I found a notification attached saying my card was blocked for some crazy reason.i was told to send a copy of my license front and back to make sure i am who i said I am. A couple of days later I received an email saying that my information wasn’t legal to resend, about that time I became furious because I have money on that card. I called customer service on August 17 2018 i was told to send in my document again to an email that they gave me, so i did they said it would take about 5 days. Waiting patiently I gave until Sunday August 26 2018, i called customer service again only to find out that they did not receive my email and for me to resend my indentification. Well needless to say I am very highly pissed off, and very,very, disappointed in Walmart green dot money card. I had spend money on another prepaid card so that I could pay my bills.

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