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Walmart pre-paid debit card

United States,
New York

Consumer complaints and reviews about Walmart pre-paid debit card

melodybruno Send email
 
Jun 16, 2015

refund and service

I purchased a pre-paid debit card for 100.00. I put another 100.00 0n the card and Walmart charged 3.00 of that for their service. I called about not receiving my "official" card in the mail and they voided the temporary one I had. so i was unable to access the money I had on the card when I called several times to tell them I had not received it they they offered to Fed-X the card at a 15.00 fee which they took off the card. Three times and months later I never received the card they told me it was mailed to an a address three times to an address I have no idea where they got. After weeks more of constant phone calls I told them cancel the card and refund me my money. Months later I have not received the money and today I called and the have no record of the 81.00 I was told I was to be refunded only a 30.00 amount. They refused to let me talk to anyone higher than a supervisor saying they were the highest and they could not help me they only had the 30.00 attached to my social.
melodybruno Send email
 
Jun 16, 2015

costumer service and charges

I purchased a pre-paid debit card for 100.00. I put another 100.00 0n the card and Walmart charged 3.00 of that for their service. I called about not receiving my "official" card in the mail and they voided the temporary one I had. so i was unable to access the money I had on the card when I called several times to tell them I had not received it they they offered to Fed-X the card at a 15.00 fee which they took off the card. Three times and months later I never received the card they told me it was mailed to an a address three times to an address I have no idea where they got. After weeks more of constant phone calls I told them cancel the card and refund me my money. Months later I have not received the money and today I called and the have no record of the 81.00 I was told I was to be refunded only a 30.00 amount. They refused to let me talk to anyone higher than a supervisor saying they were the highest and they could not help me they only had the 30.00 attached to my social.

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