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Wells Fargo Bank, Grants Pass, OR

United States,
Oregon

Consumer complaints and reviews about Wells Fargo Bank, Grants Pass, OR

User705213 Send email
 
Apr 3, 2012

Wells Fargo Bank Discriminates

I have had my account with Bank Of America since it was Nations since Nations was Sovran back in the early 90s...nearly 20 years. I have had deposits from a couple hundred dollars to several thousand. Still, some deposits get subject to a hold depending on the type and amount. You are not the only one it happens to and it is within the banks legal right to verify any deposit they choose. Every bank has the exact same policy and right.

As for my profession, I work for a pharmacy as a pharmacy tech and I could give a damn what you believe. Thank you though for showing your stupidity though. Only ignorant people toss out the old 'you must work there' bullshit when someone has a different opinion. It really is ignorant.
User912746 Send email
 
Apr 3, 2012

Wells Fargo Bank Discriminates

Strunk & whythelong faces,
Gee, do I think both of you work for this sucky bank?

Here's the deal, you're right Strunk, I don't like the "DECISION" because it wasn't what was posted. The posted notice specifically says "deposits made after 4 pm will be held until the next business day. My deposit was made at 11 am and I wasn't TOLD it would be put on hold, nor was that noted on my receipt, so I would have no reason to question their posted policy.

whythelongfaces, I opened this account more than two years ago, have been a customer in good standing and have NEVER bounced a check. So yes, I would have to be told they're going to verify my deposit since it was a check drawn on a billion dollar business, I've deposited them for more than a year and they've never held it before. Beyond that, get real! I'd love to see you go back and recite the "ins and outs" of any contact you signed two years ago! I expected business as usual! You obviously work for the bank. No need to deny it, I won't believe you!
Unhappy Lesli Send email
 
Feb 29, 2012

Wells Fargo Bank Discriminates

The Grants Pass, Oregon branch SUCKS BIG TIME! The managers apparently don't have any authority to make decisions in behalf of customers. I made a small deposit of an insurance check and they put a hold on it without notifying me. When I tried to use the money the same day, the transaction didn't go through. When I went back to the bank, they told me that their policy is posted in the drive through, lane 2 (where I made the deposit). When I went out and looked and pointed out to them that it wasn't posted there, they said the "policy" is posted on my receipt. I showed them the receipt and the policy was not posted there either. The "manager" said "well, I could release the funds but you don't have a big account here, so we don't have much of a relationship and I base my decisions on relationships!" I told her that I've been banking there for over a year and she reiterated that my account isn't the "type" that they consider a relationship. Again, I said the policy wasn't told to me verbally, or in writing on the building or receipt and it was an insurance check that they could verify the authenticity of. She refused to be of service. I'll be telling everyone I know how much Wells Fargo Bank SUCKS!
Strunk Send email
 
Feb 29, 2012

Wells Fargo Bank Discriminates

The manager does have authority to make decisions regarding their customers and their accounts - you just didn't like the decision she made regarding you and yours.
Whythelongfaces Send email
 
Feb 29, 2012

Wells Fargo Bank Discriminates

The notification of hold on your checks was right there in black and white and in plain ENGLISH when you opened your account. Start reading what you sign. With all the fraud going on these days do you really have to be told that they are going to verify deposits? Really?

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