I am an employee that works from home with west, but I have no skills. I was rehired last November, and was given a skill. The hours were great and pay was awesome until after the first of the year. Then there were no hours available. I found myself stalking my computer and the spectrum software waiting on hours to be posted. In the meantime, I was in the process of correcting a wrong first name. Once that was done all my logins were changed but didn't work! I called, emailed daily to get it fixed. After 2 weeks, I was able to log in again but the next day, I received an email outlining the "work requirements" and when I would be terminated if I didn't have the hour requirement met. That day was 3 weeks away. The following day, I was terminated from the GE skill. I tried to visit with them to no avail. I liked working for them but their termination from skills is not done with proper notification. If you chose to work for West from home, be careful and pay close attention to work requirements. They are vicious!