Submit a Complaint

Westgate Travel Club

United States

Consumer complaints and reviews about Westgate Travel Club

bill28734 Send email
 
Nov 9, 2017

Deceptive Selling Practice

BUYER BEWARE: DO NOT BUY THEIR TRAVEL PACKAGES
If you ever receive a call from the Westgate Cruise and Travel immediately hang up the phone, when they call to sell you their cruise and resort certificate packages. They make it sound like such a great deal and let on like you will get resort accommodations, which is far from the truth. Actually what you will get is a stay in a rundown, passed its prime hotel owned by Westgate Resorts which probably was nice about 30 years ago. They do have resort accommodations but you are going to have to give them more $$$. Very deceptive in what they are selling. I would of had been better to keep my money and booked a cheap hotel through triple AAA and saved myself a lot of money because these so-called resort certificates they push are worthless. They do not tell you this upfront with the resort certificates in order to use it will cost you more money to get a decent place, options are very limited, and not much available inventory of places to stay. BAD INVESTMENT. STAY AWAY.

I have attached a picture of what your options are if you wanted to book a stay using a 7 night resort certificate in May 2018 at the Westgate Myrtle Beach Resort. If you want a 7 night stay you are going to have to put out more $$$ if you want to stay in a one or two bedroom half kitchen unit, this is in addition to having already paid $1500 for two 7 night resort stays, and one 4 day cruise for two certificates. I have stayed in the hotel unit at Myrtle Beach and it is not a very nice place to stay. I was actually surprised that Westgate had their name associated with this dump.

I hope I have provided enough information to hopefully help someone from making the same mistake I have when it comes to Westgate Cruise and Travel.

Deceptive Selling Practice

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username