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Consumer complaints and reviews about Wholesale-dress.net

poornima Send email
 
Apr 26, 2012

wrong/damaged goods

hi,

listen to this:
I am so frustated I wasted my 42USD on some stupid clothes i have ever bought in my entire life.
i paid some 30USD for 4 pcs of tops and when i had to pay finally by my card they told me the shipping cost is 2USD. i paid 30USD and waited for my order to come.

few days later i get an email saying two items are out of stock. first of all they should mention it on the website that the item is out of stock. anyways, i said no problem i dont want to replace it just send whatever is available. to my shock the amount refunded was only 4USD which ideally should have been 16USD. i asked the customer care and they said 16USD is teh shipping cost of the two items and rest 14USD is the cost of two tops. first of all how can they cut my money at their own wish. you need to tell customer exactly teh amount he is supposed to pay. if the items weren't out of stock then shipping charges would have remained 2USD? what maths is this? this is the strategy they apply. wow!

ok. this trauma gets over and suddenly i get a mail the item out of stock is now available order again. to understand their strategy i ordered it again, for which i paid shipping again.

cheating holds no limits. i get order after one month. and what i get to my surprise- a torn top, a cheap material and a different colored top. i ordered beige and i get white.

when i mailed them asking for a refund they give funny reasons:

wholesale team:
hello friend,
we need the item number and the pictures of the item. have a nice day!
wholesale-dress team

Me:
Hi,

my order no is W2012040604011823 and W2012033023047564.

the goods i received are defective and torn. i ordered a pink top and i got white color.

i am not at all satisfied.

please return the goods.

please suggest. as i cant wear them my money is wasted. this is not even the material i had ordered.

wholesale team:
Hello,
We are sorry for your trouble. We check your pictures and find your problem is not serious. We hope you can accept them and we will give you a nice gift as compensation. Have a nice day.

Me:
What do you take as serious? What does that mean?

I paid huge amount for the clothes. It is not that I got it for free. How can I accept it when I cannot wear it.

The top is torn. Can you wear a torn top and it is visible. Why would I accept a wrong stuff when I have paid hefty for it.

I don't want compensation I want my money back.

Please do it or I will take serious action.

wholesale team:
Dear,

ok,you mean for order W2012033023047564 right ?
so sorry for that ,we will give you 3usd discount for your new order to conpensate ok?

Any question, do feel free to contact us.
Best Regards

Global Cheapest Clothing Mall
www.wholesale-dress.net

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