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Wix.com
United States
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Consumer complaints and reviews about Wix.com
Leslieadrienne
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Feb 27, 2012
customer service, refused to cancecel service
The website building company from the pit. I signed up for their premium website building package. I found that their product wasn't going to meet my needs. I tried to contact them to cancel my order but could never get them... you can only contact them by email and they will never get back to you. They were ignoring me and still charging my account. I sent at least 5 emails to cancel but they never responded to me...I finally changed my account numbers and they are still sending me emails telling me that they will continue to try and debit my account...
Beautiful product but lousy customer service. Try the free trial before you commit to their premium service.
Jordan Wix
Send email
Feb 27, 2012
customer service, refused to cancecel service
Dear Wix users,
Our support staff is committed to our users and as we continue to expand, it is important for us to make sure that anyone who uses Wix feels that they are being heard and addressed.
After all, our main goal is to keep our users satisfied with our product and our service. We are here to serve you, our users, and we
are eager to address the issues you have stated above/below.
Please post a comment in the following link and we will do everything we can to resolve any technical or billing issue you may have:
http://www.wix.com/support/forum/flash/other/other/wix-unresolved-issues
Thanks,
Jordan Wix Team
Scam777
Send email
Feb 27, 2012
scam
WEB SIGHT DESIGN WARNING SCAM
i did not sign up for the Wix.com website.i was sent an email if i was. they try and suck you in by creating a login for you and you get a welcome email. Well I new I did not sign up for Wix. I went to the sight to see if someone stole a credit card but no info other than my emai laddress and a login name I never would have created. what a deceiving thing.
Sincerly
Angry internet user!!!
Jordan Wix
Send email
Feb 27, 2012
scam
Dear Wix users,
Our support staff is committed to our users and as we continue to expand, it is important for us to make sure that anyone who uses Wix feels that they are being heard and addressed.
After all, our main goal is to keep our users satisfied with our product and our service. We are here to serve you, our users, and we
are eager to address the issues you have stated above/below.
Please post a comment in the following link and we will do everything we can to resolve any technical or billing issue you may have:
http://www.wix.com/support/forum/flash/other/other/wix-unresolved-issues
Thanks,
Jordan Wix Team
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