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Consumer complaints and reviews about WMV*MATCH.COM

catgirl Send email
Sep 14, 2020

Debit card fraud

Found on my account two fraudulent charges from MVW for $98.96 and $29.99. Tried calling them and all I got was a recording that their representatives are busy and will get back to you shortly.

I contacted my bank and they are canceling my debit card and also going to credit me these amounts.

If this is the same that is a dating site, why in the word would I want to use them? I just lost my husband of 40 years. SMH
cbaas Send email
Mar 12, 2020

charge for renewal

was charged for renewal even though check the none renewal box was charged 119 u.s. dollars for a worthless dating site match only wants to match their wallets with your money . don't use this site it is a horrible app to deal with and they have no customer service needed to contact my bank to make sure any future charges would be blocked they are sooo bad .Don't use this site this company only want your money really bad just can't say it enough before you do anything call your bank and block the payment then cancel your account . Don't try and get your money back they really don't care about you once they have your money .
sunni shular Send email
Feb 4, 2020


I have initiated a matching service with "Silver" last year. Paid the initial cost and then cancelled my account by June 30, 2019. I received a cancellation notice stating no further payments would be taken.
I have never used therefore, I wish the $162.58 taken Jan 29, 2020, from my Mastercard returned to my credit card immediately.
Sunni Shular. - [email protected]
tess55 Send email
Oct 30, 2019


Date Transaction description Debits$ Credits$
Oct. 28, 2019 WMV*MATCH.COM 800-326-5161 TX AMT 71.97 UNITED STATES DOLLAR 96.48

i never used or wmv match .com
out of the blue my credit card was used.
the tel nr doesnt work.
so i hope my bank can do something or visa
canadianman1 Send email
Jun 3, 2019


I was checking my account and have a charge of $51.56. i never gave match permission to take any money out of my account.. Please deposite money back into my account..
canadianman1 Send email
Jun 3, 2019


cyndiisme305 Send email
Apr 30, 2019

unauthroized charges

I am really upset with this company. I signed up for one month the canceled my services and autopayment and the money is still being taken out of my account. This company needs to check the people they have here as customers because they majority of them are fraud. I never met one single man on the site, in the month, that wasn't trying to scam money out of me. Well money or amazon gift cards or iTunes gift cards. I would really like March and Aprils fees put back into my account
cyndiisme305 Send email
Apr 30, 2019


I tried the site the guys on it were a joke. If I talked to them after a couple of days they would ask me for money, amazon gift cards or iTunes gift cards. I have went on the site 2 months ago and stopped the service because I am not going to dating sites anymore and they keep charging me. Please refund my money for March and April, this is crazy to be doing this.
BillXYZ Send email
Apr 28, 2019


I was a member and I completed my guarantee period which entitled me to a free six month extension of my membership. charged my card anyway. I disputed the charge with my bank and took action! They closed my account, blocked me and banned me forever. They refunded the charge, but I lost my free six month service extension. All I wanted to do was prevent from illegally stealing my money. The facts speak for themselves. There aren't enough adjectives to describe how incompetent and deceitful they are!
Jacki Send email
Apr 25, 2019


Match.Com tried to take $121.+ from my Visa Card, luckily they couldn't.
I called and tried to cancel but that was useless. I will now call my card holder.
Abacusss Send email
Feb 27, 2019

Debit card charge for

Married for 25 years. Have never signed up for their services. Went to atm machine to draw out $20 and it said I wasn't authorized to use that account. Went inside the bank and was told that fraud division put a hold on my card because of a suspicious billing of $131 by wmv* the teller knew me and my husband both and knew that was highly unlike me. I am so lucky there wasn't that much in the account so they didn't get it. But they are under investigation and I will get another card tomorrow.
stolengrin Send email
Oct 5, 2018

WMV* Charge

I just received this charge on my debit card for $131.94. I don't remember ever paying for, but if I did it was years ago. Looking online, I see that they regularly charge people for services that weren't requested and even switching cards doesn't stop them. I'm not sure how this isn't theft.
Tormentus Send email
Aug 4, 2018

WMV* fraud from the start

I used to use, I tried the free trial and made a couple connections so I decided to pay the outrageous price of $30 a month in hopes of finding someone but as soon as I ended my trial the positive results stopped happening. The site lools like it has these good quality candidates but I started noticing that some women who spoke to me would stop speaking when it came time to meet in person and magically the city the lived in on their profile would change every couple weeks as if they were baiting members with conversation to make the site seem like it was working. The bottom line is there is nothing on that site that justifies the $30 a month fee, I have had more luck on free sites so you would think the steep price would at least filter out the scam profiles.

Fast forward to now, months and months after I canceled my subscription and I am having to get a whole new card because WMV* just tried charging me $145...but here is the real kicker: the card they charged was not even the card I used when I payed for my subscription in the past. There is something deeply nefarious going on with this company and they are not only taking advantage of vulnerable people but also their finances. Please do something.
arturo Send email
Jul 24, 2018

unauthorized charges

i have not signed up for a membership with, the email address &area code provided to you are not mine in anyway my bank will beintouch with you for a stalemen &i would like my refund back please &thank you
CnH Send email
Jul 14, 2018

Unauthorized charges

I cancelled my membership over a month ago and turned off automatic payment. Yet I just got charged again today and no one answers the phone.
bbuchin Send email
Jul 13, 2018

Unauthorized Charge

Charged automatically on my credit card $119.94. I have not used for two years.
AlanG59 Send email
Apr 3, 2018

unauthorized charge

This product was cancelled, but the bill keeps coming in!
Charley247 Send email
Mar 11, 2018

Match Unauthorized Charge

I’ve never used match services in my life and was charged over $200 today on my bank card. This is obviously an ongoing fraud issue!! I’ve never used and never would! is fraudulently charging people’s bank cards somehow!?
Denija1219 Send email
Mar 8, 2018

My money back

I don't know who took money out my bank account but I want my $66 dollars and some change back on my account ASAP if not I will find me a lawyer.I never heard of that site or whatever it is.
Denija1219 Send email
Mar 8, 2018

Why was my $66 and some change

One I don't know why $66. Some change was taking out my bank account when I never used that in my life. I want my money back on my account ASAP and if not I will find me a lawyer. Because y'all taking money out my account without my permission.
Sct Send email
Feb 16, 2018

I cancelled my Match membership immediately once I saw my credit card would be charged automatically. For 15 months match. Com has been charging my cardfraudulently $41.56 a month for 25 months. I never used this site. I demand a refund.
tinafreerksen Send email
Feb 12, 2018

charges afer cancled service

I cancelled my service on Feb 1,2018. they charged my card on Feb 7,2018 . When I called them, they stated they never received my cancellation, even though I answered all the survey question on why I cancled and I didn't use the service after the first. They also stated that they never received my email stating I wanted to cancel to
Arezoo Send email
Feb 6, 2018

My money back

I was checking my account and have a charge for $47.21. I gave never ony life use match .com. I would like my money back.
tfnybk Send email
Dec 1, 2017

Fraud Charge of $84 and never used their site before

I have never used before and yet I was charged $84.89 out of nowhere today. After doing some research I see that Match owns another dating site which I have a monthly subscription of $10 with (not $84). It's shocking how poorly a company this big manages their users' data, especially such sensitive data as credit card numbers. Seeing all these reviews and seeing that it's been going on for many month is insane. How is this company still operating? This is a serious violation of user agreements...
missya Send email
Nov 25, 2017

Unauthorized transaction

Unauthorized transaction

I noticed this afternoon that I was charged $119.94 by, upon calling the bank I figured out that Match have charged me 2 unauthorized charges of the same amount. I cancelled my subscription on Match 8th 2017. I called Bank of America to file a complaint but they can only put stop to future charges and match has to refund me. Called Customer and was on hold for ever, took my information and said I will be getting a call from someone soon.

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