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Woodforest National Bank, Granite Falls, NC 28630

United States,
North Carolina

Consumer complaints and reviews about Woodforest National Bank, Granite Falls, NC 28630

Peter Brockman Send email
Feb 23, 2012

closed account, took my money because of no returned phone call

While Chex Systems is likely the most common information clearinghouse used by banks, not all banks use it. And many banks and credit unions also use credit reports.

As far as Woodforest "preying" on people, it is every individual's responsibility to know his or her credit score and Chex Systems status; these can both be obtained free once per year.

In the end, it is best to depend upon one's own research as opposed to what happened to "a friend of ours"
Kasei Send email
Feb 23, 2012

closed account, took my money because of no returned phone call

I'm a 20 yr. old female who recently opened account with WoodForest National Bank inside my local Walmart store which is located off of Hwy 321 in Granite Falls, NC 28630.
I've deposited several times in person and use this account to pay on my credit card. Just today I received an email that stated I was over drawn $5 and some odd cents. It read: Service charge - $5.95 then I saw CHECK: $41.83. I've never used any of the checks they gave me, only my debit card or transferring funds to pay my credit card. So I got online to look at my account and there it was; a check, none of mine but a check for everything I had left as of yesterday and at the top in small, horrible, barely readable print it stated: close account, no verified residence, no returned phone calls (something along those lines) I can't get in touch with them now because it's the weekend but I've been in several times to deposit money and nothing has ever been mentioned to me about this. I AM PISSED and BETTER GET MY MONEY BACK!
Has anyone ever heard of this happening before? I mean WT????
Woodforest Customer Service Send email
Feb 23, 2012

closed account, took my money because of no returned phone call

At Woodforest, we take every concern seriously and make every effort to resolve issues promptly. If you would please send me your contact information, we would appreciate the opportunity to speak with you. If you prefer, please contact our Customer Care department at 1-888-224-0132. We look forward to speaking with you soon.

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