I can not believe with all the complaints this WorryNoMore is getting that someone within Macy's senior management hasn't stop doing business with this company. Like many other Macy customers - I purchased the extended warranty at the suggestion of my salesperson.

However when I went to make a claim on the extended warranty with WorryNoMore I was told that because I did not call in within 15 days of the problem...even though my extended warranty period was valid - the claim was being denied.

First of all, the Macy sales person who sold me my couch and the extended warranty never advise me - nor did she provide with with any materials which stated the policy of having to report a problem within a certain period of time....such as 15 days.

Secondly, if you have an extended warranty that has not expired...what difference does it make.

This is clearly a company that I plan to report to Macy's senior management, local and state agencies...As well as, the Better Business Bureau.