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www.download-solutions

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Consumer complaints and reviews about www.download-solutions

Steve.email Send email
 
Feb 23, 2012

Major Scam

Same thing happened to me. Stupidly took the $2.99 three-day trial, which I never used, and even sent a cancellation notice on their "support site" within the 3 days. Being a retired attorney, a rather stupid on about this stuff, I relied on their before sign up statement saying "Promotional membership is valid for 3 days and could be canceled anytime. Further $69.95 charge will be billed once, if you decide to keep it."

It was the “ if you decide to keep" part that gave me some assurance, by telling me that unless I told them directly that I decided to keep it, that the 3-day trial would be cancelled and that I would not be billed anything more on my charge card.. Needless to say, I was billed not only for $69.95 but a $5.00 charge, too. Neither of which I authorized.

It might be noted that all other site with a "trial period” like this that I have looked at and not fallen for, tell you in small print that if you don’t notify them by the end of the trial period, that you credit care will be automatically billed for “X” amounts of dollars. This was not the case here, making these people more devious than most. I never even got an email from them.

If that wasn’t enough, I called my credit card Super Bank of the U.S., to report the fraud and they actually told me that since they billed me before I contacted them, there was nothing they could do. I can’t tell you how speechless I was and I will definitely be following up with these idiots.

Needless to say, we have to get the word out about these people and attack any credit card company that doesn’t support our legitimate complaints and allows these people to continue to use their billing services.

If anyone has any more info, like where they are, etc. that you would like to share, please feel free to contact me and perhaps, together, we can bring these crooks down.

Steve
Steve.email Send email
 
Feb 23, 2012

Major Scam

02-01012
Please tell all of us how you found that their transactions come from Mauritius, off the East African coast and thanks for responding. Also, do you or anyone else know other sites where we can post this kind of warning on to stop these criminals. The more we get out on the internet, the better.
I can only say, that I really should have known better to try ANY TYPE of a "3 DAY TRIAL, " on anywebsite. I apologize to myself, but these guys an the thousands like them have got to feel the hammer of the credit card companies, who, until now, don't really seem to care.

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