I have attempted contact with a customer service representative at EinsteinModz on several occasions and have been unsuccessful. I received my modded controller as a Christmas gift and it already stopped working. The controller shoots on its own and locks up while I’m playing. BEWARE! This company offers poor quality products and no one is ever available to help you out. DON’T BUY FROM THEM!

I disagree with the comment regarding customer service. I have contacted them via their 'on-line chat' on 3 occassions. They have been very quick, cordial and helpful in resolving my problem within the first 2-3 minutes of describing the problem or issue at hand. Or offering solutions to help resolve my concerns (none of which were their fault or function of the unit). From a customer service standpoint, this option is far better than sitting on the telephone for a ridiculous amount of time waiting for someone in India to take your call.