Submit a Complaint

www.fashion-contactlenses.com

United Kingdom,
England|Devon

Consumer complaints and reviews about www.fashion-contactlenses.com

D.tot Send email
 
Feb 23, 2012

no complaint

same thing for me no problem glad someone added this discussion today because i just ordered and was worried from others comments. got confirmation straight away live suppport was helpfull with my order lets hope ir arraives on time now
ShayM Send email
 
Feb 23, 2012

no complaint

Do not buy from this company!

I have had major problems with this company. I ordered 3 pairs, they overcharge my card. I tried to cancel my order 5 times and got not response and then finally someone responded and we argued back and forth for 3 days and they refused to cancel my order because they said it arleady shipped, which was a lie. On the forth day of arguing they sent me a shipping confirmation, i checked the tracking number and they sent my lenses out 4 days after i asked them to cancel it.
I talked to jessica and somer and i got treated like a dog, i was very disrespected. They would not help me at all, everytime i told them my card was over charged they acted like they didnt know what i was talking about. They overcharged my card so much that my account went into the negative and now i have fees to pay my bank. I contacted worldpay, they could care less about the whole situation. I have recieved the product and returned them and i still have not recieved a refund. I wish i knew how to take them to court because they have caused so many problems for me.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username