I am also facing the same issue. Infact my friends also made the first transaction. Guys Please stay away from these scammers. It is just waste of your time. I called the xoom customer care, they opened a case but havn't anything from so long.

Hello Derek,

I do apologize for the error. If you still have not received your rewards please send me a message to [email protected] and please reference Complaints Board in the subject line.

Thank you,
Matthew N
Xoom Customer Service

I've watched the commercial on TV saying that when you refer a friend and if he completes his first transaction to anywhere in the world, the referee and referral both gets $25 gift card of your choice as selected on the website. More than two of my friends used and have been using a service and did more than one transaction, but, Neither me nor My friend got $25 gift card. Contacted customer service at least 3 to 4 times but, only got one answer every time "You will get the bonus after first month of your friends first transaction" High level scam stay away from it. It is a waste of time. SCAMMERS!!! Just wanna get customers free of cost with your help. So please listen to my advice and stay away from it.