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Consumer complaints and reviews about Yahoo

Claire D Send email
Feb 23, 2012

cancellation of account

I was having so many problems with Yahoo that I decided to go with another provider. But for a month now, I have been trying to cancel my account so that all the crappy SPAM that is spilling into my Yahoo account isn't clogging my computer. I try to sign in and I can see loads of SPAM mail for about five seconds and then the screen changes to a message that says there is a screen resolution problem. I am aware of this problem. There is no fix for it because it's an old old computer. I have had it with these people. They have made me change my password three times in one year and they automatically switched me to their "new" Yahoo when I specifically asked to stay with the old version. You cannot reach them by phone and they do not respond to snail mail. I would have to drive sixty miles and visit the company in person. I just want to cancel the account, PERIOD! They are a joke.
Your Mom Knows Best Send email
Feb 23, 2012

cancellation of account

What do you mean "trying to cancel your Yahoo account"? Are you paying them for something?

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