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Yahoo! Small Business

United States

Consumer complaints and reviews about Yahoo! Small Business

GRS44 Send email
 
Feb 23, 2012

Charge my card after cancellation, refused to refund

This seems to be a common Yahoo problem, and I just had the same experience. Cancelled two sites, and one keeps showing up for renewal. They just now cancelled it, but of course said it was open, so they could not reimburse me for about $10 for that time. The website was transferred, not used at Yahoo, they see that it was transferred, but won't refund the additional $10. I moved because the service was not good, did not support WordPress, and was expensive. Never, ever use Yahoo small business services.
SangeetKr Gupta Send email
 
Feb 23, 2012

Charge my card after cancellation, refused to refund

yes yahoo entangles you
and you cannot come out

that is very very bad
they dont allow any option to come out
they continue billing you


sangeet gupta, india
www.erpsoftwares.in ( my old site, that i want to close )
Send email
 
Feb 23, 2012

Charge my card after cancellation, refused to refund

Yahoo! Small Business
smallbusiness.yahoo.com

As the owner of the web domain www.knowmyproduct.com http://www.knowmyproduct.com I was very disappointed when after calling Yahoo to cancel this name registration they ran my credit card four months later for another year. When I called to speak with them they were so nice they canceled my service right away. BUT THEY REFUSED TO REFUND ANY OF MY MONEY. So I asked the girl to speak with a supervisor and she hung up on me. The reason I used a service like Yahoo was that their brand recognition meant something to me. It meant that I could trust them. I could not have been more wrong. Instead of knowing my product I guess I should know my hosting companies reputation. Check it out and you will find it is not so great. I would not do business with Yahoo again!
Rooncea Send email
 
Feb 23, 2012

Charge my card after cancellation, refused to refund

I just cancelled my services. No refund of course, even though I cancelled due to these poor customer service, to put it mildly. The good thing is that there is an invalid card on file so there is nothing to charge. What a nightmare experience. They seem to have things rigged so it is impossible to transfer your domain. Their code listed on the domain panel is not configured correctly. Their proxy server for private account, myprivacy, refuses to respond to my questioning why they are not initiating the domain transfer. Yahoo customer service gives vague answers and ignores bigger problems. Do not use Yahoo Small Business. There are better domain hosters and web servers. Yahoo does not care about you. I have an even worst story to post and hope to get this up soon.

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