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Yellow Pages USA

United States,
South Carolina

Consumer complaints and reviews about Yellow Pages USA

ChristopherB Send email
 
Feb 23, 2012

Fraudulent Billing Practices

This company cold called pretending to be "The Yellow Pages" asking if we wanted to renew our online ad from last year. They went over our details (no account number, just basic info) and told me that someone from the verification department would call me back shortly to confirm the listing. After she hung up another call came in a few minutes later and they verified the listing on a recorded line. This behavior is the number 1 way to know there's a scam, separate phone calls, with the second one recorded.
From doing some online research, I expect they'll send a bill since asking to remit payment to:
Yellow PagesUSA Corp.
391 NW 179th Ave
Aloha, OR 97006

I didn't give any payment info so if they do I'll have to contest it. For now I'm faxing them at 843-282-0035 to tell them I don't want their service. I also called 843-282-0301 and that's just a voicemail. Watch out!
ChristopherB Send email
 
Feb 23, 2012

Fraudulent Billing Practices

They've moved their operations from Oregon to NY... you'll want to file a complaint with the NY Atty General, which you can do by fax. Their new phone number is 1-866-749-4104 and their fax is 1-866-749-4130, their site is http://theyellowpagesusa.com and their unregistered parent company is http://www.webshoproducers.com . If you call them, their phone system says Yellow Pages USA (the old company name) but they'll insist there's a difference between the old company (which they say they aren't even affiliated with) and the new company with the "The" in front of "Yellow Pages USA". Their address is

616 Corporate Way
Suite 2, #2442
Valley Cottage, NY 10989, USA

and Webshoproducers.com's address is
455 Route 306, Suite 2442
Monsey, New York 10952, USA

Make sure and file the "Consumer Frauds Bureau Complaint Form" located here... http://www.ag.ny.gov/bureaus/consumer_frauds/filing_a_consumer_complaint.html

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