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Yelp.com

United States

Consumer complaints and reviews about Yelp.com

Afinek Send email
 
Mar 16, 2012

They seem to filter reviews that are legitimate

Having trouble with their review policy. They seem to filter reviews that are legitimate.
Rs6er Send email
 
Mar 16, 2012

They seem to filter reviews that are legitimate

My company has 7 5-star reviews. Every one of them is filtered out. Yelp sucks!
Irvine Send email
 
Mar 15, 2012

Online scam

This site is for 'consumers' to rate business, like ripoff, but its more misleading. Thing is, when consumers report bad services *like being ripped off* most reviews *like mine which were mostly negative towards bad businesses cheating me out of money* were deleted b/c business owners got mad. Oh boo hoo.

Its annoying that only good reviews were allowed to stay and negative ones were deleted, when mine didn't violated the terms of use. A site for consumers to share their experience, positive a/o negative, are not given the full portunity to report bad service, since they'll be deleted right away.

Most are good and bad reviews but mine, which are about bad ripoff insurance agencies and banks were deleted b/c the YELP community felt it needed to be taken down. Plus business owners threw a wittle tantrum b/c I was giving them a bad name for their already bad service. Oh poor babies.

I find this yelp.com site completely misleading and favors bad businesses. If the consumers cant warn people about terrible businesses, which would help unknowing consumers of the trials and tribulations that they would mostly encounter, why even bother having the site at all. This site IS a RIP OFF!!
Landluvver Send email
 
Mar 15, 2012

Online scam

Well, there has been a lot of publicity, negative almost all of it lately, about Yelp and that the fix is in. If you advertise there, your reviews are good, if you decline, the magic filter makes you a hero. Well, before the bad publicity came to light, I trusted them on a stereo store that I threw a LOT of money at, based on the Yelp reviews. Well after getting the rig home, and after paying about 4k on digital upgrades, i went back to Yelp reviews to see why everybody was so thrilled, and after i looked at the all but hidden filter bar, i see that there were more negative reviews that were filtered out than there were positive that were posted. This is fraudulent and dishonest, and I will never visit Yelp again, and truly hope that somebody instigates a law suit. They say they have a secret algorithm that is proprietary and refuse to give their formula. Well, from a consumer standpoint, when there are 18 reviews, 5 positive, 12 negative and one rather neutral, all the positive show, along with the neutral, but the negatives are all hidden, or rather, filtered. SCAM, so the so called service is based on revenue, not consumer opinion. So yes, after I spent beaucoup dollars on electronics, I spent ample more to fix the f'ups that the inferior, recommended store provided, while the negatives that would have made me skeptical were hidden from view. Yelp is shi+ and dead to me, period. Never again will I even look.

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