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Yelp

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Consumer complaints and reviews about Yelp

Ann Heron Send email
 
Feb 23, 2012

review removed

I wrote two reviews. The first was about 6 months ago for a homeopath in San Francisco who helped me immensely, and about 4 months ago for a potter from Grass Valley whose ceramic pieces I own. I wrote two 5 star reviews, and they were "filtered". Why? They have a short video that explains why they filter, but it doesn't apply to me. Don't use YELP for opinions, because their own software doesn't work.
Pasber Send email
 
Feb 23, 2012

review removed

I posted 6 reviews on Yelp, and all but one were suppressed. I put a lot of effort into those reviews, which reflected actual experience. Most of the reviews were very positive. Only one was a one star. I have decided not to bother with submitting any additional reviews, because Yelp is using my hard-earned effort to enrich themselves. I understand that they are planning an IPO in order to cash in on what amounts to the efforts of many uncompensated reviewers. GIven their so-called filtering system, I can never be confident that the reviews that do pass through reflect an honest assessment of the business. This makes Yelp an unreliable rating tool.

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