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Zbiddy.com

United States,
California

Consumer complaints and reviews about Zbiddy.com

Leena4ca Send email
 
Feb 29, 2012

Charging without notifying you

I have been a zbiddy customer for about 3 months and have won and received many very nice items including an ipad 2.
Leena4ca Send email
 
Feb 29, 2012

fraudulant charge

I have been a zbiddy customer for about 3 months and have won and received many very nice items including an ipad 2.
Norbitt Send email
 
Feb 23, 2012

Charging without notifying you

Go to your bank and tell them in person to block the payment. Treat this as a fraud complaint. Tell them they billed without you even buying anything. Since banks are FDIC insured, any kind of fraud involving the bank is a federal matter. You might want to contact the local US Attorney's office.
Leena4ca Send email
 
Feb 23, 2012

unauthorize charge

I have been a zbiddy customer for about 3 months and have won and received many very nice items including an ipad 2.
Officialzbiddy Send email
 
Feb 23, 2012

Charging without notifying you

To place bids and win products on Zbiddy, you must first register and purchase a bid package. This process is standard across the penny auction industry and is not exclusive to Zbiddy. If you have questions about the registration process, or if you were unaware that you were being charged at the time of your purchase, please contact our Customer Service department at 1-888-406-6509. Our friendly agents are standing by to take your call and help resolve your issue. The Customer Service Desk hours are Monday through Saturday from 8am to 12am EST.
SKESKE Send email
 
Feb 23, 2012

Charging without notifying you

Same thing for me.
I did finally get a response on their chat line (after about an hour).
First they offered to reduce the cost by half (down to $49.50).
They finally said they would refund the entire $99 but it would take 5 - 10 business days.
I have called my bank and they cancelled my bank card and have started the dispute process.
What a waste of my time. Never again.

Scott
[email protected]
Jkrodric Send email
 
Feb 23, 2012

Charging without notifying you

I was trying to check Zbiddy out and sign up with any cost, there was nothing that said it would charge you till you already put you billing information in. I have been trying for hours to get a hold of someone and they will not answer the phone or talk using the online chat system.
Macyj Send email
 
Feb 23, 2012

Charging without notifying you

Hi i just expierenced the same thing, will you please keep me updated on how to reverse this! i called my bank nut they said that i would have 2 try and dispute it.

thanks, macy
[email protected]o.com
Officialzbiddy Send email
 
Feb 23, 2012

fraudulant charge

ZBiddy is proud to operate a Customer Service Desk that can be reached at 1-888-406-6509 Monday thru Saturday from 8am to 12am EST. One of our friendly agents is in place to assist you with any concerns that you have.
Robert_john Send email
 
Feb 23, 2012

fraudulant charge

I agree with you, John.
BarbaraZ B. Send email
 
Feb 23, 2012

unauthorize charge

They chrged my credit card $59 with no authorization, even worse, they NEVER say they will charge me until they had my billing info, so then they charged me.
Whopy Send email
 
Feb 23, 2012

unauthorize charge

i'm sure once you give your name e-mail ect. then they ask your credit card info., that should tell you theres a charge, duh. never give your card info. unless you expect to pay something. i, m sure it tells you what your card will be charged. if you DO give out your card info then give it to me and i'll let you know what you won. i have a solar powered clothes dryer for sale for 1.99 and i'll include the second one at no additional charge, just pay seperate shipping and handling.
Rebecca Jaquez Send email
 
Feb 23, 2012

fraudulant charge

z.biddy does not tell you they are going to charge your account for a $159.00 you think that its just there and your going @ bid like a pay pal and would get it returned if you dont use it they give you $2.59 worth of bids and take $159.00 from you this is a scam because they are 1 cent bids they wont refund you in any way and there auction i believe it be rigged i think this site should be shut down.
John S. Roberts Send email
 
Feb 23, 2012

fraudulant charge

If I am correct every penny auction site works in this way. There are winners on such sites like me who won couple of items on zbiddy. So, far I found them honest and if I check their traffic reports or Alexa rankings, we can get an impression that they have many users. So, chance of losing costly items is more. Users tend to defame such sites when they lose their money. Your own perception matters.

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