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zoosk

United States

Consumer complaints and reviews about zoosk

Richard Ziemba Send email
 
Dec 17, 2019

Not using and blocked

Not using site last year have been trying to cancel for last 8 months still removing money from my account and have a administration block on it can not contact anybody to stopped service and stop taking money
[email protected] Send email
 
Mar 27, 2017

Customer service

I contacted zoosk to let them know my ex hacked into my account. Rather than work with me, they refunded me and blocked my IP a dress. After numerous calls, I decided to make additional complaint to better business Bureau. I see zoosk has done this to several other people, BBB is best way to resolve
Dramatica Send email
 
Feb 23, 2012

They tell you its "free" ITS NOT!!!!!!!

REALLY hate zoosk.com!!! They are NOT free!!! They lie!!! (found this out from having a conversation with a very cute guy followed suddenly by a message that said "you must be subscribed to send a message" are you freaking kidding me?? Now I'm gonna try to attempt to find him on facebook... well see how far this goes... ugh i'm so pissed!!!
TheDrew Send email
 
Feb 23, 2012

They tell you its "free" ITS NOT!!!!!!!

I had the same experience, only from the guy's perspective. Zoosk is a giant ripoff. 80% of the "people" whose profiles you see in your search results can't reply to messages because they are not paid members. Of course, there is nothing to indicate who is paid and who is not. so you will just end up wasting time sending messages to people who can't reply unless they pay. Zoosk advertises this as a "free" site but the vast majority of the people on here can't answer messages. Thus, this company engages in false advertising. They refuse to refund my money, so I am going to spread the word that Zoosk is a scam site.

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