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zynga

United States

Consumer complaints and reviews about zynga

ZyngaStoleChips Send email
 
Feb 23, 2012

Zynga closed my account, falsely accused me

Zynga poker closed my account when I was winning, and took over 9 million chips which took me over 2 years of playing fairly to get.

I was playing poker in one of their rooms and was winning, (I had over 300k on the table), and I noticed that my9 million chips were gone. I left the room and got a notice...Your Account has been Banned.

I emailed them numerous times, they just kept saying I violated the Terms of Service, wouldn't tell me which one. After about the 5th email, they said I was using 3rd party software and 'botting'.

This is just ridiculous. I was Level 91 after 2 years of playing. I usually played the tournaments, and was only playing in the Hold em tables for a contest I was entering to get certain hands.

I'm so upset, I've been a good customer for over 2 years, playing fairly and trying to promote the game to my friends.

Thanks
Earla W Send email
 
Feb 23, 2012

Zynga closed my account, falsely accused me

I have been hacked cursed at called names because of my size changed pictures have had my child and grandchild called nasty names I report these people nothing is done to them I started defending myself and they have closed down my account and will not reopen it I agree they need to be shut down I spend a ton of money on this site and for what to be called a C**t a cow have my family put down these people know nothing about me and have the balls to call my grandchild a bastard like my nana always said The jerks of this world get it all and the good honest people get screwed every time ...Earla

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