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Consumer complaints and reviews about zynga

LSimpson Send email
Apr 29, 2015

Game Play

I have been getting game play issues now for 2 days in Farmville2. I can NOT find any support available....pretty poor service. The error is Whoops-A-Daisy and will not allow me to continue the play. I will lose whatever I have in the game right now and I can't afford to keep redoing things (even if I could get in). Please help, I'm shocked that we don't have anyone available to help in these situations.
LSimpson Send email
Apr 29, 2015

Game Play

I have been getting an error now for 2 days in Farmville 2 and can not find any support people. I have tried and tried repeatedly. The error reads Whoops-A-Daisy and won't let me play the game until this is resolved. Please help or I will have to quit playing, it's a waste of my time trying to get help with this issue
Dessy Send email
Feb 23, 2012


i was playing this afternoon, i was winning and my chips were 3.8 Million... suddenly i get an email from zynga it self telling me that i had to verify my account due to somekind policy violation of mine, which offcourse i wasn t involved in the first place... Anyway, knowing about the usual scams i made sure first that it was ZYNGA that sent me the email and the page where that mail lead me was the very ZYNGA site, and specificaly the customer support page !!! There i had to enter my e mail adress, MY FB PROFILE ID, and my password which i didnt think would harm cause i was at zynga site afteralll!!!
After i verified my account, i continued playing some poker at a sit n go tournament, and right after i finished it, when i returned to the lobby instead of 3.8 Million chips i was left with 20.000 chips only!!!
What is the deal here afterall??? They rob us so we can go buy chips again at those ridiculous prices ???
NO THANKS!!! I m done with it!!! I d rather give my money to where i can actally win some money and no one can take my money away from me!!!

Jeff Michalski Send email
Feb 23, 2012


Jeff Michalski have done none of these. I wouldn't know a hack cheat or bot if I saw one. I have not been approached or allied with anyone to do so. Nothing that you describe has been done by me or on my behalf. And now you have even removed the possibility of rejoining the game with your draconian offer of lowering my winnings by 14 million. This seems like revenge for me fighting against this injustice. The shame is on you. My earnings on Zynga have been my own. This is just wrong.

Jeff Michalski
From: Zynga Customer Support <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Friday, October 21, 2011 7:54 AM
Subject: Reply from Zynga Customer Support[ ref:00D6J52i.5006FSp6W:ref ]

Hello Jeff,

Thanks for contacting the Zynga Terms of Service Team.

My name is Mario and I`ll assist you today. Icon, Your account has been permanently banned by Zynga for violating the Terms of Service.

The following are the Terms of Service violations on the account:

CHEATING AND HACKING - You agree that you will not, under any circumstances:

d. Use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any Zynga Game or any Zynga game experience;
e. Use the Service in order to design or assist in the design of cheats, automation software, bots, hacks, mods or any other unauthorized third-party software designed to modify or interfere with the Service, any Zynga game or any Zynga game experience;
f. Without Zynga’s express written consent, modify or cause to be modified any files that are a part of the Service or any Zynga game;
g. Disrupt, overburden, or aid or assist in the disruption or overburdening of (1) any computer or server used to offer or support the Service or any Zynga game environment (each a "Server"); or (2) the enjoyment of the Service or any Zynga game by any other person;
h. Institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person’s use or enjoyment of the Service; or
i. Attempt to gain unauthorized access to the Service, Accounts registered to others or to the computers, Servers, or networks connected to the Service by any means other than the user interface provided by Zynga, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service;

You can read the Terms of Service here:

Your account will not be reactivated for any reason. Once your account has been permanently banned it can never be reactivated.

Kind regards,
Mario O.
Zynga Player Advocate
Your Incident # is: 111020-9076928
2 seconds ago

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