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zynga

United States,
Georgia

Consumer complaints and reviews about zynga

Djenkins0204 Send email
 
Feb 23, 2012

Farmville

I have been contacting "support" at Zynga Farmville for more that an month now due to the following:

Purchased 2 English Countryside expansion that they took the money for but never gave me the expansions
Missing animals that cannot be purchased, they were earned by completing quests
Purchased orchards, placed them, completed construction and now they are gone
Continuous withering of removed/replanted crops...immediate withering
Missing Farm Cash and the items bought with the Cash

Their Response:
"User Error"

They are refusing to even look at my account to see that I did not delete the items nor did I sell them...they actually took the money/coins and I am now left empty handed and "broke." I am appalled that they are even suggesting that this is "user error" when all they need to do is actually go into my account and look at the history!
Zynga is robbing its players left and right...this is one player who is going to go out of her way to loudly complain and continue to do so until they begin to realize that this is not right and actually need to fix their problems!
Kimo Sabey Send email
 
Feb 23, 2012

Farmville

The game took my money. It was several times I tried to plant Zinfandel using the Use Bushels but it planted and went away. I spent many turbo units to plant four times and it just went away. I hope you submit this to the support people because I am writing all my friends that while this may be fun the game steals money from you. That is plain wrong. No mater how much I spend the continued planting of this crop has not allowed me to use the special time in witch to plant it.

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