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Air Asia

Malaysia

Consumer complaints and reviews about Air Asia

TAN SU PEAN Send email
 
Mar 16, 2012

CANCEL MY BOOKING WITHOUT ANY NOTICE GIVEN

I have booked my flight ticket from PEN to KL, date: 16/10/12, time: 0650a.m on 24/9/11 morning and payment have direct debited from my HLB saving a/c with amount RM112. After one day I still yet to receive any mail Confirmation and Itinerary from air asia and I make a call by today. But the person who pick up my call ( Malar, Indian girl) said air asia have already cancelled my flight. How come can cancel my flight without given out any notice??? Your side have already debited my a/c but cancelled my flight booking. I hope you can give me a good explanation for this serious issues.

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