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JUST ANSWER

United States

Consumer complaints and reviews about JUST ANSWER

EUGENE RANDALL Send email
 
Feb 23, 2012

refund

I ASK A MACHANIC ON JUST ANSWER A QUESTION. HE HELPED ME OUT I WENT TO PAY THE MACHANIC I SUBMITTED $10.00 AND JUST ANSWER TOOK $100.00 OUT. I TRIED TO GET A REFUND BACK FROM THEM TWICE AND THEY WILL NOT RESPOND. GOT A HOLD OF THE BANK AND THEY CAN NOT FIND A ADDRESS, OR PHONE NUMBER ON JUST ANSWER.DOES ANYBODY HAVE THERE ADDRESS AND PHONE NUMBER SO THAT WE CAN CONTACT THEM SO WE CAN GET THE MONEY BACK THAT IS DUE TO US.YOU CAN COTACT US AT [email protected]
Gvarner Send email
 
Feb 23, 2012

refund

I too had $30.00 charges to my account. I called JA at 1-888-5876-8220 at they just told me that 7 to 10 business days it would be refunded back into my account. I read the agreement and it stated a 1 time fee of $30.00...
Thinkfirst Send email
 
Feb 23, 2012

FRAUD

The way the site works is you make a deposit (YES, this means your credit card is charged, where else does the DEPOSIT come from) and once you are SATISFIED with the answer you receive you ACCEPT the answer, which transfers your deposit from YOUR JustAnswer account to the expert (partially) and the site (the rest). If you are NOT satisfied, the DEPOSIT stays in YOUR JustAnswer account for you to use toward any other questions or you may request a refund of the deposit. JUST because your CC was charged, doesn't mean the expert got paid...it means you have money in your JA account. Most of the complaints on this board appear to have come from those who do not take the time to learn how the site they choose to use operates. Educate yourself before using the site, instead of complaining here and sounding like an idiot. JustAnswer is an awesome site, a great place to make money in this economy, and a great resource for those who want professional, experienced consulting for a very very reasonable price.
Randy Moomaw Send email
 
Feb 23, 2012

FRAUD

I've been charged $48 for NOTHING. I have no idea why this showed up on my credit card bill on 12/07 . They are a scam.

Listed on my bill as:
Just Answer Experts My JABILL.COM CA
ChLo3 Send email
 
Feb 23, 2012

FRAUD

JUSTANSWER huh i asked advice about my vehicle and agreed the £15 fee but on checking my statements i have found they are helping themselves to £33 per month, can not contact them next step is to visit bank and see if they can rectify, disgruntled (scotland) they are over here too, 080818970US you are a scammer

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