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Maid Agency

Malaysia

Consumer complaints and reviews about Maid Agency

alphachong Send email
 
Dec 26, 2014

AP Hizack

You can easily find the agency name in craiglist, 88db and locanto.
alphachong Send email
 
Dec 26, 2014

AP Hizack

Hi. I just took a maid from Agensi Pekerjaan Hizack who offers Indonesian maid for RM 7,500.00. The price which I am getting is consider very cheap compare to other agency who are charging more than RM 10,000.00. They sound really promising that the maid will be well trained and experience one who will be available within 2 months’ time. At that time, I really need maid urgently to take care of my 2 kids who are till schooling. They have also advised their agency registered with Immigrations. I met with Zakfri, one of the manager of the agency to sign up the application by paying RM4, 000.00 as a deposit.
I did not even think to visit their office is because of the trust. I met him up in one of the mamak near Kinrara, Puchong. I provide them as a cash for the deposit. I have also managed to interview the maid before proceed with application. After one and half months, the agency showed a visa copy obtained from Immigrations. They advise to pay remaining balance RM 3,500 for the maid’s arrival such as flight ticket bokings and etc
I have given them another RM 3,500.00 as a cash payment and they promised the maid can arrived within a week time. Now it is almost 2 months, I have not seen my maid and the agency does not exist anymore. I got cheated RM 7,500.00 from the agency which is my own hard earned. I have also launched complain in police station and Immigrations which does not work out. Be careful guys!!!
Isha Send email
 
Dec 2, 2014

Sri Lanka maids

I went to Sri Lanka High Commission. A fair justice was presented. If you are facing issue with Sri Lankan maid, do contact the High Commission. Let the High Commission do the counselling session. Never return the maid to the agency.
Mommy123 Send email
 
Nov 8, 2014

Unreliable maid

There are a few suggestions of hiring maid from PMA agency here.. I've hired twice from them. And they are kind of nightmares for me instead of a helper. The 1st hired maid pretending becoming bipolar out of sudden and asking me to send her back to her home or at least to the agency only after 10 days of working in my house. At first she asked me to allowed her having a phone call to her family every week. Since i refused her request, she started acting like she is becoming crazy and making up story that she heard voices call her for suicide. Don't want to further the problem and having headache, i returned her to the PMA agency and apply for replacement. As usual, it wasn't a free replacement policy, so i have to pay some more for the expenses of levy and etc. the replacement maid only available after few months. Once she arrived, she showed that she is so capable in doing housework. I felt happy in the first place but it started to turn out sour only after 2 months the maid working in my house. She started broke glasses every week and damage appliances in the house. I gave her warning so that she be more careful next time or i have to deduct her salary for compensation. Seems that nothing was change but she started to lie for every of her mistake. Now, it is only 6 months of working she asked me to send her to the agency and don't want to work anymore for no reason! I wonder if she thought that the PMA agency is her mother or what since they always request to go back to agency whereas all their expenses of stepping their feet here being bear by the employer as well as their monthly salary! Not the agency!!
Seems like none of the so told maid's agencies could guaranteed of providing capable and entrust worker.
Isha Send email
 
Oct 29, 2014

MaidWizard

Hi,
I'm facing some issues with MaidWizard. The same 2 people as mentioned by Sara_2014. And there is another person named Kriben.
They deliver the maid after 5 months. Then, I had issues with the maid. Brought the maid for counselling session. Don't know what they spoke to her. After a week, the called me that she had made a report against me at the Sri Lankan High Commission (SLHC) and that I have to return the maid on an urgent basis. They never investigate on her report, but wants me comply her request to send her home. I should bear her flight cost. When I denied, they showed me a contract which I had never signed, the SLBFE. They threatened me with the contract. Then, they want to help the maid to return home. As all her salary she earned from me was sent home, so they want to transfer her to another employer so the maid will earn for her flight. I will only agree for the transfer if they agree for replacement or refund. The maid has started to work with another employer with my permit. They are refusing to provide a replacement helper or refund my payment.
I alleged a police report about the contract. Not sure if I want to go to tribunal or file a legal suite against them.
IJC Send email
 
Sep 10, 2014

Thuggish maid agent

Don’t ever take maids from this thuggish agent – Agensi Pekerjaan PMA. Supplied me with an incompetent maid from day 1 with mental health issue & severe absent-mindedness with no prior housemaid experience at all, contrary to maid’s biodata – clearly a misrepresentation. Before my tribunal hearing, received annoymous threatening calls from strangers & upon court award, the lady boss threatened to quash the award by bringing to the high court. A real thug!
sara_2014 Send email
 
Jul 2, 2014

Wizard Maid Agency @ Agensi Pekerjaan Wizard Sdn Bhd

I was tricked by this agency. They never delivered as promised. They convinced me that they have a very good and capable maid and rushed me to pay them RM5,000 deposit to confirm the maid. They also said that they would be able to deliver the maid within 1 month but not later than 2 mths. They were unable to deliver as claim. Then they inform that due to my request they have cancelled the maid and they would not be able to refund only replace another maid. I asked then proof of my cancellation which they were unable to provide. I have taken the case to the tribunal court for settlement. Please don't deal with this agency. The promoters are Kishyenn Padmanapan and Bavani of Maid Wizards. They can really sweet talk and persuade you to pay the amount promising you a very good maid but later they manipulate the situation.
123frust Send email
 
Mar 11, 2014

Trapped by Agency

Maidwizards, is the agency that has trapped me. There are good with words. Introducing themselves as professional agency. But they are professional in trapping you. They will not deliver as promised. They will do anything as promised. They will delay in every thing they do. When you want to cancel, they dont allow return of payment. They will bring your maid over to Malaysia and ask you to pay else they will detern the maid until you settle. By right, they should ask for your payment before the maids flight booking.
Hamilah78 Send email
 
Jun 8, 2012

Agensi Pekerjaan sri idola

Anyone can feedback on Agensi Pekerjaan sri idola? Service & quality of maid
Vermont Tan Send email
 
Feb 23, 2012

Dishonest of Sales Staff

my agency now is agensi bukit tinggi perkerjaan, at first the lady that served me, but after i got the maid delayed almost a week, she quited, and i have to deal to the boss and other;s staff which is not really responsible and no follow up at all.This is the first tim i applied maid, I thought the permit is done at the beginning of signning contract.But after 2nd year i didn; get any phone call to remind me for the permit, then i tried to call them a couple of times, no one seems to care until i got my holiday end of december i went personally to the office, only notice the permit is overdued for half of year, and now my compound offered is rm2100, worst is I have to appeal personally at the imegresen which also driving me crazy, wasted my time to call them for a week to find out when is my appeal approved, but no one pick up the call, I;m very dissapointed with both of the services, which really cause me very stressful and troublesome, now I want to change to the new agency and I found most agency price has gone up to double, feel like they are sucking blood, found PMA price is quite reasonable, only worried is the bad service again, hope someone can give me advice about this agency, we don;t mind paying but just hope to get a good service after paying..
Zoeyk Send email
 
Feb 23, 2012

Dishonest of Sales Staff

Hi there, i need to employ a maid also and get some info from PMA & Sri Nadin, the price from PMA is more cheaper then Sri Nadin and they provide many biodata to choose from, i only scares if the salary is cheaper the maids is not good enough... hire maid is really so headache nowdays. any one can recommend a good agency with a good after sales services ? thanks
Weing Send email
 
Feb 23, 2012

Dishonest of Sales Staff

What about Agensi Pekerjaan Venture Provision...anyone apply maid from this agent before?
Jay Joy Send email
 
Feb 23, 2012

Dishonest of Sales Staff

Thank god for the time all of you sparing to give comments. They are very useful because I too when through bad experiences of the maids taken from few agencies and finally thinking of taking from AP sentosa Klang. After reading the comments i dont think ll take maids from that agency.
Jlow212 Send email
 
Feb 23, 2012

Dishonest of Sales Staff

I would recommend pma (precision manpower agency). They are good. Maids given basic training in mail a before they fly here and the counseling by a phillipino is also very effective. I have recommended many friends to this agent. Sometimes it very important to have a good agent to fall back to in case of problems with the maid...
ChaserShdw Send email
 
Feb 23, 2012

Dishonest of Sales Staff

Wow, lucky I read all these comments. Yesterday I was at AP Sentosa. Sales agent was Amy Thang. There were many customers. Business seems to be good. I Was looking for Filipino maids biodatas. Got many choices. I have not made any confirmation or payment yet. Now not too sure. As for Mount Blue a friend recommended. Got 1 maid available. But age too old, so still undecided. Is it true that there are more bad agents than good agents?
CLLL Send email
 
Feb 23, 2012

Dishonest of Sales Staff

Dear all consumer, you may go to Tribunal Consumer (The Mall, 16th floor ) to lodge a claim against the Agency, the fees is only RM5 /RM10 (can't remember). The court will give a hearing on your case & they will get the agency refund the excess to you. Otherwise, you may also lodge a complaint at Labour Department (Wisma Consplant II, Subang Jaya), because the agency's license is issued by this department.

I have very bad experience with Agency Pekerjaan Mount Blue Sdn Bhd (at Kota Damansara), similar to all the above...
Yew Send email
 
Feb 23, 2012

Dishonest of Sales Staff

We engaged the AP Sentosa to hire Indo maid for us way back Nov'10. We have confirmed one Indo maid and pay a deposit of RM5, 000. We were told the processing will take 2-3 months and after the due date we have all the rights to cancel the contract with full refund (except minus the bank credit card charges which we have agreed)

However sometime in Feb'11, the salesperson (Ms Evon) came back and told us that the maid is not coming to Malaysia and she therefore told us to choose a new biodata (maid). All in all she only forwarded 7 new biodatas to choose since Feb till today despite constant reminder from us for new biodata. We couldn't confirm any maid so far since there were so limited choices given to us. In the meantime, since we desparately need help (as we need to work and have routine housework and 3 school going children to take care), have requested her (since Jan'11) to provide us temporary helper/maid.

Until 4/4/11, we have not heard from her since the last 1 month, we decided to call and insisted her to provide us a temp maid, she told us there is one ready temp maid for us. On 6/4 morning, we went to the company with the intention to bring th temp maid back, but Ms Evon told us to pay additional RM6, 500. We are too fearful and afraid to commit more money and yet do not get the service that we want and expected within the reasonable time. It had been almost 5 months now. Should I commit and pay further that additional sum of RM6, 500?
Out of frustration, we decided to ask for refund this morning. She calculated and told us the refund is RM4, 400 (RM5000 minus expenses). Later in the afternoon, she send us an email and told us the refund is only RM3, 900. She has forfeited an additional RM500 out of our deposit.

There is no win win situation. We are really sad because the company has taken a deposit of RM5000 in Nov'10(which we were not so eager to pay right from the beginning) and they can deduct any amount from us. The consumers are at their mercy.
Abcedgqdd Send email
 
Feb 23, 2012

Dishonest of Sales Staff

Dea Shellyska, we have right to sell to other employer as they dont want the housemaid, their personal problem nt my housemaid problem.. and we will change the employer name also.

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