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Meijer

United States,
Michigan

Consumer complaints and reviews about Meijer

Astokes4 Send email
 
Feb 26, 2017

Bench seat carts

I have 2 year old twins and i can no longer shop at the mason Mi meijer unless they get the bench carts back. Its not safe for one of my children to sit in the cart. What happens if they stood up and fell? I will no longer shop at our local meijer unless the bench carts come back.
TruthBTold Send email
 
Apr 14, 2012

Racist Greeter

I went to this particular Meijers because I was at a basketball game and it was right around the corner from the school. I don't shop at this store so I wasn't familiar with the setup. There were 2 white people who walked in before us and the greeter was really friendly, we came in behind them and the greeter turned his head. My grandson had waived his hand at him and he ignored him. I was looking around to see which way to go for what I was looking for, then comes in another white person and the greeter again was really friendly & smiling. I stood there for a few seconds and then I said to him, "isn't it your job to greet everyone who enters the store and he said yes, so I asked him why did you turn your head and didn't greet us but you were friendly to the other people. Oh, I'm sorry, I didn't mean too. Yeah right, 2 times and you continued to do the same thing even after we were walking away. I requested to speak to a Store Mgr, and explained what had happened and she was very apologetic about it, said that she would take care of it because she didn't want me to think that their store was like that. I could have just left it alone and walked out of the store, but why? If you were hired to be a greeter, be courteous and friendly to everyone who enters through the doors. I could care a less if you are COLOR STRUCK, when you applied for the position, that is a piece of information that you should have shared with Human Resources! MEIJERS YOU REALLY NEED TO DO ANOTHER TRAINING SESSION FOR THE EMPLOYEES! As for Dave C, greeting/customer service is not your calling!!!
User930065 Send email
 
Apr 11, 2012

Overpriced, terrible service and product quality

In my opinion if you go shopping on holidays or weekends its your own fault you have to wait in a long line. Would you rather go to the walmart by my house that has only 1 cashier, no u scan on a weekend night. Stand and wait behind 15 to 20 people with shopping carts overflowing no joke, i should have taken a pic. Or the meijers i work at the ussually doesn't have more than 4 or 5 people even when its busy. The customers I think are the most rediculous are the ones that complain about standing in a line with 5 people in front of them, when they are the ones that waited til christmas eve to do $300 dollars of shopping or more. sometimes we will have all our lanes open including photo, sports and garden, and customers still complain. I love how customers talk at cashiers and employees as if this stuff is our fault. No matter how much you complain to us it wont change, we have no control over that. Managers and corporate are the ones to complain to. But good luck they tend ignore most stuff.
User930065 Send email
 
Apr 11, 2012

Overpriced, terrible service and product quality

ill-informed? what do expect a specialist? employees are not your personal encyclapedia you can google search just about any product or question you have. Do u realize how many different products we sell. I would like to see u memorize all that information.
User Send email
 
Apr 11, 2012

Overpriced, terrible service and product quality

The Meijer Grocery Store in Canton, MI is deplorable! I just returned from what will be my last trip. First and foremost they are TOTALLY overpriced. I might be able to tolerate this overpricing a bit more in exchange for the convenience of shopping 24 hrs if it weren't for the following:

There are NEVER enough cashiers, resulting in extremely long lines. So I, being the clever thinker that I am, utilize the convenience of their 24 hour shopping to avoid these lines. However during these late hours they have not ONE... I mean ZERO cashiers working. Call me crazy, but when I'm spending 200.00 on groceries, I do NOT want to use the U-SCAN! I would think with all of that money that they are overcharging the consumers, they could afford to hire a few night cashiers! In the time it took me to look up all of the codes for my produce and await "customer assistance" 12 times from the head cashier/u-scan watcher my meat was warm and my ice cream had melted. Not to mention the fact that I overcharged myself 3.00 on watermelon because I mistakenly pushed the wrong 'watermelon' button on the produce look-up screen!! When I pointed this out to the attendant... she informed me that the service desk was closed and I'd have to come back for my refund... BUT OF COURSE!

Let me point out some other complaints about this store: The produce... always poor quality and picked over. The outdoor/flower department... their flowers are in the worst condition I've ever seen. Who in their right mind is going to pay 12.99 for a wilted, burnt hanging basket??? Obviously there is a market out there for them, because every time I check that's what they're selling!

Customer service... horrible. There is never any one available to help and if there is they know NOTHING or are rude to customers. As I mentioned I am a frequent late night shopper. I "get" that they use this less busy time to restock their shelves, however I am the customer. I do not expect to be glared at as I squeeze between the their mile high boxes and restocking carts to reach some cereal. Customers are made to feel as if they are 'in the way' and not ONE of these employees offer to move or assist.

So in summary if you're looking to buy overpriced food and merchandise of poor quality, from understaffed, ill-informed employees who provide service with a glare... Meijer Canton, MI is your store!
User930065 Send email
 
Apr 11, 2012

Overpriced, terrible service and product quality

The best time to shop is before noon monday to thursday at the store i work at, between 6a to 10a. I agree meijer isn't the cheapest but i dont think they overcharge, they just try to make as much money as possible. my suggestion; Avoid shopping between 8p and 11p. And Avoid weekends Friday night to sunday night. Meijer's never seems to schedule enough cashiers on holiday weeks, sales specials, etc.. I myself prefer Aldi's.
User930065 Send email
 
Apr 11, 2012

Overpriced, terrible service and product quality

the The reason its hard finding someone to help u in the GM area, is because they schedule the least amount of people possible to each job. Sometimes they will have one person runing the floor. And when it gets busy at check out they call store number to check out over the pa system. example "222 to checkout" or "222 to service". Then everyone in GM comes up to work on a lane. when this happens there is either no one on the floor, or just one(the manager). So you can blame the customers that complain about there not being enough lanes open and the managers that dont schedule enough people.

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