Submit a Complaint

MICROSOFT *OFFICE 36 MSBILL.INFO AU

Australia

Consumer complaints and reviews about MICROSOFT *OFFICE 36 MSBILL.INFO AU

LorraineCastledine Send email
 
Jul 19, 2018

Charged multiple times

On 9/7/2018 I purchased Grand Theft Auto that is the only purchase I have authorised. I have had 11 unauthorised transactions on 7/7 & 8/7. The grand theft auto has not downloaded also. Please return the unauthorised deductions to my account ASAP Thank You and do not take anymore.
Allie Send email
 
Jul 18, 2018

Unauthorized charge

$129 AUD was deducted for Microsoft *Office 36 Msbill.Info Au on 17 July 2018. This amount was not authorised or requested. Will be informing bank of this issue and request full refund ASAP
ness Send email
 
Jul 18, 2018

Charged without buying anything

I have found a charge on my Credit Card from you of $99.00.I did not authorise for you to charge my Credit card and I didnt purchase any products from you.Please email me at [email protected] for this amount to be refunded ASAP.
Lia18 Send email
 
Jul 12, 2018

Charged 2 times

Hello Microsoft company,
I just wondering why you charged me 2 times, I purchased Microsoft office 365 last April 2018, $129 you took to my credit card. Then This July 09, 2018, you took money $129, from credit card. Please return my money to my account ASAP.
Lia18 Send email
 
Jul 12, 2018

Charged 2 times

I just wondering why you charge me 2 times when I purchased o
Microsoft office 365. I paid $129 last April 2018, then July 09 you took money $129 into my credit card. I need my money back ASAP
Lia18 Send email
 
Jul 10, 2018

I want my money back

Dear company of this software Microsoft word.
You taken 2 payment of my account which is not fair coz I already paid in full for 1 year $129.00
I want money back badly to my account as soon as possible.
Cheer !
rakshit Send email
 
Jul 9, 2018

Request to cancel subscription

Please cancel my subscription and stop deducting SGD 14.80 per month from my DBS/POSB MasterCard Platinum 5520-3800-1476-8788
Magpie Send email
 
Jul 5, 2018

Charged twice

Just renewed my subscription to Office and have been charged $99.00 twice!!

Microsoft website is next to useless really in assisting with a problem such as this.

You charge me on time but can't even provide a competent level of customer service to fix the problem.

Might be a nice inclusion in the next upgrade of office???

Not happy...
Wee Send email
 
Jun 23, 2018

Microsoft Office 36 MSBILL INFO

There was an unauthorised deduction of $108.00 from my credit card for Microsoft*Office 36 Msbill.Info on 12 Jun which I did not purchase.


Pls investigate and advise.
Wee Send email
 
Jun 23, 2018

unauthorized deduction

Hi there,

My bank statement showed that there was a deduction of 108.00 from my credit card for MICROSOFT *OFFICE 36 MSBILL.INFO without me purchasing on 10 June.

Pls investigate and advise
Eduard vanheusden Send email
 
May 7, 2018

Credit card deduction

A deduction of $ 1,040.78 was deducted from credit card on 28th April. I don't know what these charges are. I need a refund back.

Eduard van Heusden
Michelle208 Send email
 
May 6, 2018

Michelle Lawson

Microsoft took 104.99 out my account. i want replaced
Dipika Send email
 
May 3, 2018

Unauthorized Charge

129.00$ was deducted from my card I don’t think I was supposed to pay that huge amount.Can you please send me details and refund if that’s possible.
jtlynn Send email
 
Apr 8, 2018

Unorthorised $129 deducted from Credit card

$129 AUD was deducted for Microsoft *Office 36 Msbill.Info Au on 6 March 2018. This amount was not authorised or requested. Will be informing bank of this issue and request full refund. Not happy
v.moore Send email
 
Mar 14, 2018

Microsoft deducted $99.00 from my mastercard

I have checked my bank statement and Microisfot has deducted $99.99 from my Mastercard without my perrmission an without me purchasing anything from them.

How do I contact them to have these funds returned to me?

How do they get assess to my account?
v.moore Send email
 
Mar 14, 2018

DEBIT OF $99.00

I HAVE BEEN DEBITED $99.00 FROM MY MASTERCARD FOR NO REASON, I HAVE NOT PURCHASED ANYTHING FROM MICROSOFT.

PLEASE CONTACT ME TO ARRANGE TO THE RETURN OF FUNDS
Tracy Lewis Send email
 
Mar 12, 2018

unauthorised funds taken from my account.

$99.00 was debited from my Master card account on the 10th March 2018. I have not purchased anything from Microsoft and did not authorize this, please return my $99.00 thank you.
Karpagam Send email
 
Feb 26, 2018

Unauthorised Microsoft charge from my master card account

You have taken £ 7.99 every months from 10 th may 2016 till 10 feb 2018 for 22 months. The total amount is £175.78.
Without my authorisation you taken money. Because of busy life I haven't seen my statement for this long . Would u pls refund my back. I m waiting for money. Pls send my refund Asap.

Thanks

My email id
[email protected]

That company name is Microsoft office 36 Dublin Irl..
I'm going to talk to them tomorrow .
TSM Send email
 
Feb 20, 2018

UNAUTHORISED DEBIT FROM MY VISA

Unauthorised Microsoft charge from Visa account -

On 17 Feb 2018 an amount of $99 AU was debited from my Visa account without my specific authorisation.

I have not knowingly purchased any program or service from Microsoft that I haven't paid upfront.

The description is -

MICROSOFT *OFFICE 36 MSBILL.INFO AU.

Bank will dispute this. Painful!
TSM Send email
 
Feb 20, 2018

UNAUTHORISED DEBIT FROM MY VISA

On 17 Feb 2018 an amount of $99 AUS was debited from my Visa account without my specific authorisation.

The description is:

MICROSOFT *OFFICE 36 MSBILL.INFO AU.

My bank has been contacted. Painful exercise.
[email protected] Send email
 
Feb 7, 2018

Microsoft *Office 36 MSBill. Info.Au

Unauthorised deduction of A$99.00 from my credit card account
Customer1998 Send email
 
Feb 6, 2018

unauthorized

the billing is to Microsoft*Office 36 Msbill.Info for $90.00 AUD. from my credit card.
Customer1998 Send email
 
Feb 6, 2018

unauthorised amount being taken from my account

I had an unauthorised amount
ScottieBoy Send email
 
Jan 25, 2018

Unauthorised Deduction from Account

WTF ... Unauthorised Deduction from Account

MICROSOFT *OFFICE 36 MSBILL.INFO AUS had deducted $99 from my MasterCard. I did not authorise this.

Please respond ASAP
Philip123 Send email
 
Jan 20, 2018

unauthorised debit of £59-99 from credit card

Have just received Credit card statement from MBNA stating that on 3rd January 2018 my card was debited by this amount of £59-99 payable to Microsoft Office 36 MSBILL Info.
I have not knowingly purchased anything from Microsoft.
Please investigate.
P D Jones

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username